SMS Manager

Hello, future colleague!

 At ADVOLTA, we combine deep expertise in financial, health and other verticals with market-leading tactics to drive performance. We prioritize compliance while helping businesses increase revenue and acquire clients efficiently. Our data-driven approach optimizes traffic for long-term, scalable growth. We turn strategy into measurable success.

We are a team of professionals who value quality, responsibility, and transparency.

If you are looking to join an environment focused on results, collaboration, and growth, we would love to meet you.

We are currently looking for a talented SMS Manager who will be responsible for strategizing, implementing and optimizing SMS campaigns to increase engagement, retention and lifetime value within our CRM programs.

Requirements:

• 3+ years of experience in SMS marketing; experience with the US market is a must.
• Strong analytical skills and a data-driven mindset.
• Proficiency in Excel.
• Familiarity with SMS platforms.
• Understanding of customer segmentation, journey planning, and A/B testing.
• Hands-on experience with shortcodes and longcodes, including compliance knowledge.
• Solid understanding of SMS regulations and proactive compliance management.
• Excellent project management and communication skills; ability to work cross-functionally.
• Background in customer engagement, loyalty programs, or referral marketing.
• Working knowledge of SQL, HTML, or Customer Data Platforms (CDPs).
• Experience in fast-paced environments (e.g., e-commerce or startups).

Key Responsibilities:

• SMS Campaign Management:
  - Develop and execute high-volume SMS marketing campaigns aligned with CRM goals.
  - Create personalized, data-driven SMS content using customer segmentation.
  - Manage shortcodes and longcodes in compliance with campaign and regulatory needs.
• Data Analysis & Optimization:
  - Monitor SMS campaign performance (CTR, engagement, conversions).
  - Run A/B tests to optimize message content, timing, and targeting.
  - Collaborate with analytics to integrate SMS results into CRM performance reporting.
• Cross-Channel Coordination:
  - Coordinate SMS with email and other direct marketing channels.
  - Integrate SMS into customer journeys to boost engagement and LTV.
• Compliance & Best Practices:
  - Ensure all SMS activity complies with GDPR, TCPA, and industry standards.
  - Manage shortcode/longcode acquisition and compliance.
  - Stay informed on SMS marketing trends and competitive practices.

What we offer:

• Support & Growth: Ongoing learning opportunities, mentorship, and training upon request. We support those eager to grow.
• Flexibility & Trust: Fully remote work with flexible hours - we focus on outcomes, not hours.
• Team & Culture: Agile, collaborative, and feedback-driven environment with a strong ownership mindset.
• Innovation-Friendly: We welcome new ideas and initiatives - including dedicated budgets where relevant.
• Friendly Environment: Supportive and open team culture. We enjoy informal meetups and team-building activities.
• Your Voice Matters: Your ideas are truly valued - we’re always ready to listen.
• Stay salary + bonuses.
• The social package includes 20 days of vacation and paid sick leave.