Support Specialist (offline)

Job responsibilities

Helping customers with technical surveys and forms software issues over the telephone, e-mail and live chat
Assisting with projects implementations and trainings on the software usage


Qualifications

Fluent English is a must
Readiness to work shifts
Strong communication skills
Ability to learn new software fast
Out of box thinking and quick learning ability
Extreme attention to details
Good troubleshooting skills
Team player attitude


Would be a plus

Understanding web and mobile applications
Experience in a customer service/sales environment inside a technology company


Who should apply?

This role is perfect for individuals who desire to start a career in IT. If you are a highly trainable, self-starter who speaks English fluently, thrives on working autonomously and want to make customers happy, then this it a great position for you.



Why Form.com?

Product company with non-standard work approach
Challenging projects
Professional growth opportunities

About Form.com

FORM powers the world’s 2 billion mobile workers as they change companies and industries for good, with mobile technology that improves execution from the frontline. FORM activates and connects teams in the field — with leaders, missions, and each other — so they can deliver success in the enterprise. The FORM field execution platform serves as a digital assistant for frontline teams by guiding daily tasks, streamlining data collection, facilitating real-time communication, and providing leaders with real-time intelligence to drive faster actions and better decisions. FORM offers the world’s only integrated task management and image recognition platform and enables smart audits on more display types than any solution in the market, plus industry-leading field communications and photo reporting capabilities. FORM solutions have been deployed by Fortune 500 companies around the world.

FORM offers competitive salaries and full benefits for full-time employees and is an Equal Employment Opportunity (EEO) employer—welcoming all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

Company website:
https://www.form.com/

DOU company page:
https://jobs.dou.ua/companies/form-com/