Finance Operation Specialist Offline

We are an outsourcing company partnering with innovative fintech and crypto businesses. This role is part of a client project specializing in exchange. You’ll join an operation team responsible for monitoring and the supporting transaction process. 

Responsibilities:

Analyzing: Analyze incoming requests and resolve directly or convert to tasks and forward to the responsible specialist/and execute cryptocurrency exchange requests with high precision
Operational Management: Verify deposits, monitor trades, and ensure the timely completion of user requests using internal systems.
Partners: Communicate with partners regarding requests.
Customer & Partner Support: Address inquiries related to transactions via email, Slack, and internal CRM (no direct client communication).
Reporting: Provide operational reports to the direct manager.

Requirements:

Experience: Experience in crypto trading, payments, or financial operations.
Language: English - Intermediate or higher.
Soft skills: Analytical thinking, responsibility, attention to detail, and ability to work independently.


Nice to Have:                                                                                                                                                      

Education: Degree in Economics, Finance, Math, or a related field.
Tools: Knowledge of 1C/BAS/admin panels, or similar systems.

 

Conditions:

Remote-first: Work from anywhere with a flexible schedule.
Opportunities for growth: Move into career development with paid training, certification support, and participation in professional events.
Room for ideas: We work in teams with full autonomy, empowered by our clients to take complete ownership of our projects.

Benefits and compensation: partial coverage of coworking space rent and psychotherapy, 50% of the cost of professional training and certifications.