Intern for Customer Support (with growth to CRM Integrator) to $500 Offline

CRM EXPERTS is a company that has been automating sales departments with CRM systems for over 4 years. We've successfully delivered 100+ projects for small and medium-sized businesses in Ukraine and abroad.

We're currently looking for a Customer Support Intern who wants to start a career in IT and grow into a CRM Integration Specialist. This is a great opportunity to enter the tech world, even without coding or sales experience — if you're eager to learn, help clients, and grow professionally.

🚀 Why this role is great:

• You'll learn to be the link between the client and the tech team — no cold calls or aggressive sales;
• You’ll improve your communication, problem-solving, and tech-support skills every day;

• After 3–6 months of training, you’ll be able to move into a Junior CRM Integrator position and lead your own projects.

   

💼 Responsibilities:

• Support clients via chats and phone (no cold calls — only incoming questions);
• Answer client questions, explain CRM functionality and help them use the system;
• Identify and pass technical issues to the dev team;
• Test CRM implementations, collect feedback;
• Conduct short product training sessions for clients.

🧠 What you’ll get:

• Access to internal knowledge base (CRM, sales, project management);
• Dedicated mentor and a clear development plan;
• Real experience working in a growing IT company;
• Career path from intern to Junior CRM Integrator within 3–6 months;
• Supportive team that won’t leave you alone with challenges.

✅ Our ideal candidate:

• Enjoys helping others and feels comfortable communicating with people;
• Ready to learn new tools and explore the world of CRM and SaaS;
• Organized, curious, and goal-oriented;
• Remains calm even when the client is stressed;

• Confident PC user — Google Docs, Sheets, Gmail, etc.

   

Nice-to-haves:

• Interest in digital marketing;
• Familiarity with CRM systems;
• Any previous user support experience (volunteer or university projects).