Middle Account Manager Offline

Gamzix company, a dynamic player in the iGaming industry:

· Was founded in March 2020 with a vision to redefine the world of online slot games
· Has already successfully produced 60 slot games
· The team has grown to over 90 skilled professionals, and we continue to grow
· Two strategically located offices in Europe

Be a part of a team where you will:

• Take full ownership of client accounts, acting as the main contact and ensuring satisfaction and performance
• Manage promotions and campaigns, track KPIs, and prepare regular performance reports
• Communicate with clients (email, Skype, Telegram), addressing their needs and providing timely solutions
• Use market research and competitor insights to shape client-focused offers and solutions

• Maintain accurate records in CRM (Jira) and collaborate with Sales, Marketing, and Product teams

   

Requirements:

• 2+ years of proven experience in account management, ideally in iGaming or Tech, with strong client-facing skills
• Solid understanding of account goals, revenue targets, and gaming KPIs
• Proficiency in CRM systems (preferably Jira), Excel, and reporting tools
• Excellent communication, multitasking, and proactive problem-solving abilities
• At least Upper-Intermediate English proficiency
• Strong ownership mindset, high attention to detail, analytical skills, and ability to take initiative

Nice to have:

• B2B iGaming account management experience
• Familiarity with MGA, GLI, iTechLabs certifications, and compliance standards.

Hiring process:
 Recruiter ➔ Hiring Managers ➔ Test Task ➔ Test Task Presentation

Benefits:

• Hybrid work model: Offices in Warsaw and Kyiv
• 7-hour working day 10:00 AM — 6:00 PM (with a lunch break)
• Competitive salary in the IT field, fixed in €, paid taxes
• 10 days for paid sick leave
• 28 days of paid vacation: 18 and 10 days separately
• State holidays are paid
• Medical Insurance
• Courses/training reimbursement
• Referral bonus, if you bring people as talented as you
• Corporate English courses: business or general, morning or evening schedule
• People-oriented company with a work-life balance
• Opened and friendly communication
• Corporate team building and activities