Community Marketing Manager

About Flamingo

Flamingo is revolutionizing the Managed Service Provider (MSP) industry with an AI-driven, open-source platform for IT and security. Our goal is to empower MSPs with automation, optimization, and scalability tools to enhance their operations. 

Role Overview

As a Community & Growth Manager at Flamingo, you’ll lead the creation and growth of a vibrant community focused on open-source, automation, and cost-saving strategies for IT professionals. Your mission is to make Flamingo the go-to destination for people who want to break free from overpriced, bloated software and discover smarter, leaner, more transparent ways to run their infrastructure.

You’ll shape the community strategy, create compelling content, foster discussion around open tools and frameworks, and help surface real-world practices that reduce IT costs.

This role blends community building, editorial vision, product insight, and growth marketing, and is perfect for someone who’s passionate about tech, open-source, and making high-impact knowledge accessible.

Key Responsibilities

• Develop and execute a community strategy focused on open-source adoption, cost-saving practices, and automation in IT and security.
• Manage and grow Flamingo’s online presence across Slack, LinkedIn, and other relevant platforms.
• Build and curate a high-quality content stream: blog posts, social media, and newsletters, with a strong editorial voice and value for IT professionals.
• Design and maintain a content calendar that supports both community growth and product storytelling.
• Attract and onboard new community members through creative campaigns, partnerships, and educational content.
• Launch and moderate community-driven activities like webinars, AMAs, tutorials, open discussions, and knowledge swaps.
• Surface valuable feedback, user insights, and patterns from the community to inform product direction, marketing, and positioning.
• Identify and engage with relevant open-source projects, cost-reduction tools, and ecosystem partners to amplify Flamingo’s mission.
• Foster a smart, helpful, and collaborative environment where members actively learn, contribute, and connect.

Qualifications

Must-Have:

• 3+ years of experience in community management, social media, or growth marketing.
• Proven track record of building and engaging online communities.
• Strong writing and communication skills — especially for technical and B2B audiences.
• Familiarity with Slack, LinkedIn, and other social channels used by IT professionals.
• Self-starter attitude — you love taking initiative and wearing multiple hats.
• Comfortable working remotely and in a fast-moving startup team.

Nice-to-Have:

• Experience working with cybersecurity, or IT/SaaS audiences.
• Basic design skills (Figma, Canva) and/or video tools (Loom, Descript).
• Understanding of content marketing, SEO, or email automation.
• Background in tech/startup environments or developer communities.

Why Join Flamingo?

• High-impact role: You’ll be building our community from the ground up, with full ownership.
• Ownership & Equity: Competitive compensation, including significant equity in an early-stage, high-growth startup.
• Innovative Tech Stack: Work with cutting-edge open-source technologies in AI, automation, and security.
• Remote-first Culture: Flexibility to work from anywhere while collaborating with a top-tier team.
• Mission-Driven Company: Join a team passionate about disrupting the MSP industry and making enterprise-grade security and IT automation accessible to all.