Trainee Courier Delivery Coordinator / Administrator

Trainee / Intern – Future Coordinator at Luxury Boutique Courier Company

📍 Location: Remote (UK time zone)
💼 Company: Selena Courier Service – Boutique Courier Company in London
📌 Type: Internship / Entry-Level (Self-Employed / Contractor Setup)
🕒 Training Schedule: Part-time covering on a PRORATA basis Mon - Friday, full days;  Saturday and Sunday from 8-12 pm UK time zone  (to grow into full-time)with Friday being permanent. 

About Us:

Selena Courier Service is a high-end, boutique courier company with 17+ years of experience delivering excellence across London. We specialise in same-day and premium courier services, including a growing “Man and Van” division. Our operation is hands-on and people-first — every delivery matters, every client matters, and every team member shapes how we grow.

We’re now offering a training opportunity for someone ready to step into the world of logistics, coordination, and client service — with full support from our experienced founder and leadership team.

Why This Is a Unique Opportunity:

• Training provided in live operations, route planning, courier communication, and client coordination
• A chance to grow into a permanent Coordinator / Logistics Manager
• Be part of a small, mission-driven team with direct access to the CEO
• Gain real experience with UK road logic, Google Sheets, Trello, and live route planning
• Option to earn bonuses as your responsibility grows (web sales, client accounts, etc.)

Your Role Will Include:

Courier & Route Coordination (Training Provided)

• Learn to plan and adjust routes manually using Google Maps and Trello
• Communicate with drivers to ensure smooth operations
• Shadow live courier days and gradually take ownership

Customer Service & Admin

• Help respond to delivery queries and support email responses
• Keep Google Sheets and Trello updated with live courier movements
• Assist with basic reporting and order logs

Sales & Marketing Support (Optional as you grow)

• Join sales follow-ups and client conversations
• Help prepare service proposals or campaigns
• Contribute ideas for how we grow visibility and customer loyalty

Who We're Looking For:

• Fluent English (spoken and written) is a must
• Smart, curious, and motivated to learn logistics and coordination
• Comfortable with tools like Google Sheets, Trello, and basic online platforms
• Clear communicator who can work independently and stay organized
• Resilient under pressure and focused on solutions

Bonus If You Have:

• Any admin, customer service, VA, or logistics experience
• Familiarity with London roads or previous courier/delivery exposure
• Long-term interest in operations, logistics, or business development

Contract & Compensation:

💼 Type: Self-employed / Trainee
💰 Pay: Initial training rate with opportunity for performance-based increase and bonuses
🕒 Hours: Flexible hours (minimum 15 - 20 hours/week)
📅 Holiday:

• 2 - 4 weeks by agreement 

How to Apply:

Please send your CV and a short message introducing yourself. Tell us:

• Why this opportunity interests you
• What you’d like to learn
• How you see yourself growing into a logistics coordinator or team leader