Junior Service Delivery Manager (PM) Offline

Key Responsibilities:
 

• Manage software development projects across their lifecycle, ensuring timely delivery and quality standards.
• Act as a key point of contact for customers, fostering strong relationships and aligning project goals with business objectives.
• Coordinate cross-functional teams, including developers, designers, and support teams, to ensure efficient collaboration.
• Oversee project scope, timelines, risks, and budgets, proactively addressing challenges.
• Ensure smooth communication between stakeholders and teams, facilitating meetings, reporting progress, and resolving conflicts.
• Support teams working on long-term engagements, product development, and smaller agile projects.

• Contribute to process improvements and best practices in software delivery and project management.

   

Qualifications & Skills:
 

•  experience in software project management or software delivery management.
• Strong understanding of software development methodologies (Agile, Scrum, Kanban, or similar).
• Excellent communication and interpersonal skills, with experience managing international clients.
• Strong English is a must; Italian is a strong plus.
• Ability to work in a fast-paced environment, managing multiple projects and priorities.
• Familiarity with IT concepts, software development practices, and technical environments.
• Experience working with startups and enterprise clients is a plus.
• Strong problem-solving skills and a proactive, results-driven mindset.