Head of Payments

We are an iGaming company looking for a Head of Payments, who will be responsible for onboarding, managing, and negotiating with payment systems and providers. The role covers a global scope, including payment systems, partners, agents, and other stakeholders.

Key Responsibilities:

• Connecting and integrating new payment providers across multiple jurisdictions
• Organizing and overseeing payment testing processes across all GEOs
• Monitoring the availability and performance of payment systems and methods worldwide
• Negotiating and finalizing contracts with PSPs, banks, and alternative payment providers
• Optimizing payment processes while ensuring compliance with regulatory requirements in various regions
• Monitoring transactional activity, analyzing payment flows, managing risks, and preventing fraud
• Collaborating with internal teams (finance, compliance, IT) to ensure stability and security of payment operations
• Developing and maintaining relationships with key partners, expanding the provider network
• Assessing performance metrics and taking full responsibility for team and agent KPIs, including chargeback rates and processing times
• Analyzing competitors and user journeys from a payment flow perspective
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Requirements:

• Minimum 3 years of experience in payments and acquiring within the iGaming industry
• Deep understanding of payment infrastructure, including card processing, APMs, and cryptocurrency payments
• Strong negotiation skills and networking in the payments industry
• Ability to multitask and meet deadlines in a fast-paced environment
• Knowledge of regulatory and compliance requirements across different jurisdictions
• Experience managing a team or coordinating outsourcing partners across multiple countries is an advantage

This role demands high levels of responsibility and discipline, as it involves managing multiple markets with varying regulatory and operational requirements. The ideal candidate should have a well-established network in both the payments industry and iGaming sector.