Head of Product

On behalf of our Client, a well-established financial institution from the Caribbean region Mobilunity is looking for a Head of Product. 

Our Client is the largest bank in the Caribbean region that serves 14 countries/territories. The aim is to make this organization from a traditional bank into a new era of fintech, working on the edge of what current fintech may offer.

Responsibilities:

• Own the strategy, vision, and roadmap for mobile and web banking platforms, ensuring alignment with business objectives.
• Drive digital transformation initiatives, creating compelling value propositions to enhance customer engagement.
• Manage and optimize electronic channels, ensuring seamless digital interactions.
• Work closely with product engineering, UX/UI, compliance, and security teams to design and deliver customer-centric digital solutions.
• Develop and implement go-to-market strategies, ensuring successful product launches and market adoption.
• Lead cross-functional teams to enhance the functionality, usability, and performance of digital banking platforms.
• Identify and implement innovative features to meet market needs and improve the digital customer experience.
• Gain a deep understanding of the true Voice of the Customer (VoC) and translate insights into actionable product improvements.
• Leverage customer journey mapping to optimize touchpoints and enhance customer satisfaction.
• Balance commercial strategy and talent management to ensure the effective execution of digital transformation.
• Integrate at a high strategic level within the organization, strengthening the team with valuable expertise
  
  Required Skills & Experience:
• Proven experience as a Product Owner, Product Manager, or similar role in digital banking or fintech.
• Strong technical acumen and deep understanding of mobile and web platform development.
• Experience in digitalization strategies, product commercialization, and digital marketing.
• Expertise in developing digital banking value propositions that drive customer engagement.
• Knowledge of open banking, API integrations, and embedded finance trends.
• Experience with CX journey mapping and customer experience optimization.
• Ability to develop digital marketing strategies and use data-driven tools for customer acquisition.
• Strong understanding of regulatory and security compliance in digital banking.
• Familiarity with agile methodologies and tools such as Jira, Confluence, and Scrum frameworks.
• Ability to lead cross-functional teams and manage stakeholder expectations effectively.
• Passion for innovation, fintech, and digital transformation.
• Business-level English proficiency for clear communication across teams and stakeholders.

In return we offer:

💎 The friendliest community of like-minded IT-people

💎 Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies

💎 Mobilunity Medical Insurance program designed to attend our teams’ needs

💎 Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note

💎 Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both

💎 No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones on all of the 3 floors

💎 English classes in 1-to-1 & group modes with elements of gamification

💎 Neverending fun: sports events, tournaments, music band, multiple affinity groups

🐳 Come on board, and let’s grow together! 🐳