Product Payment Manager

We are launching a new product in the Tier-1 market and are assembling a powerful team. This job is an opportunity to create a project from scratch, realise your vision, set up processes, and get a remarkable case.

We seek a Product Payment Manager to help us create a user-centred product.

What to expect:
— A white-niche product that positively impacts well-being and enhances daily routines.
— Flat hierarchy for quick decision-making with direct reporting to the CEO, providing a unique opportunity to influence product strategy and shape the future of the payment ecosystem.
— An engaging, supportive environment, where management fosters creativity and innovation.
— Fast-track career growth with the potential to lead the Payment department, as we actively scale this direction.
— Collaboration with Tier 1 payment providers, ensuring top-tier partnerships and seamless global transactions.
— A data-driven approach, grounded in research, enabling informed strategic decisions.
 

What you will do:

— Develop and optimise billing processes from scratch, ensuring scalability and efficiency in line with the company’s financial goals and operational needs.

— Build and maintain strong relationships with payment providers, banks, and external partners to ensure seamless transaction processing.

— Design and document payment workflows to enhance invoicing, payment processing, and reporting efficiency.

— Integrate and manage global payment systems, including Stripe, PayPal, and other third-party payment gateways.

— Ensure regulatory compliance by collaborating with legal and finance teams while implementing fraud prevention measures to mitigate risks and chargebacks.

— Oversee product-driven payment processes, including checkout design, the complete user journey from landing page to payment and product usage, as well as target audience analysis.

— Analyse billing data, monitor key metrics, identify payment decline reasons, and uncover trends to drive informed decision-making.

— Work closely with finance, product, and engineering teams to align payment processes with overall business objectives.

— Proactively address billing-related issues to maintain operational efficiency and enhance customer satisfaction.

About you:
— 4+ years of experience in billing and payment processes, including working with subscription-based B2C businesses.

— Proven track record of launching and managing new payment methods, taking full ownership of the process (without a technical background requirement).

— Hands-on experience in A/B testing to assess and optimize the adoption of new payment methods, ensuring seamless integration and maximizing conversion rates.

— Deep expertise in global payment systems such as Stripe, PayPal, and others, ensuring smooth transaction processing.

— Experience in obtaining a Merchant ID in Tier-1 markets or, at a minimum, working with relevant regions.

— Strong business development skills, including the ability to negotiate with payment providers and optimize billing strategies to drive growth.

— Proficiency in tracking payment metrics, analyzing performance trends, and identifying reasons for transaction declines.

— Experience in handling payment disputes, with the ability to design and implement effective dispute resolution strategies.

— Ability to thrive in a dynamic, fast-paced environment, ensuring billing operations are effectively aligned with business objectives.

— Excellent communication and stakeholder management skills, with the ability to collaborate seamlessly across teams and external partners.

— Proficient in English.
 

What We Offer:

— Fully remote work with the flexibility to work from anywhere.

— Flexible schedule to suit your productivity peaks.

— Standard benefits package, including vacations, sick leaves, etc.
— Advocacy support for professional and personal matters.

— Access to a corporate library with valuable resources for growth.
— A bonus system may be considered for this role.
 

If you’re looking for the opportunity to contribute to the development of innovative products, using cutting-edge technologies, join us!