Customer Support Agent to $700

We are seeking a dedicated and enthusiastic Customer Support Agent. The ideal candidate will be passionate about helping customers, possess excellent communication skills, ensuring our clients have the best experience possible.

WHAT YOU GET:

• Adaptation and training system;
• Professional growth possibilities;
• Schedule: Monday-Friday 
• Additional benefits (health insurance, sick leaves, vacation, compensation system, team buildings and 🎁);

• Supportive team.

   

WHAT WILL YOUR WORKDAY LOOK LIKE? — YOU WILL:

• Respond to customer inquiries via email, and chat in a timely and professional manner;
• Troubleshoot and resolve customer issues related to our e-commerce tools and applications;
• Assist customers with account setup, product installation, and usage;
• Document customer interactions and feedback in our support system;

• Collaborate with other teams to address and resolve complex customer issues.

   

YOU WILL SUCCEED IF:

• You have advanced English (C1-C2) with excellent writing skills;
• You are afast typer and good with technology;
• You are a good listener and anexcellent communicator (90% of your work will involve chatting with people, including dissatisfied clients. Your task is to find a key to all types of users);
• You are eager to learn and take ownership of duties;

• Proven experience as a Customer Support agent and understanding of e-commerce, web building, and Shopify would be a big plus!

   

Send us your CV and become a part of our company!