Project Manager (offline)

Requirements:
• Upper-Intermediate English is a must;
• 1,5-3 years of IT experience as PM/BA/AM;
• Excellent communication, negotiation, networking, and influencing skills;
• Excellent consumer relationship management skill with a service-oriented mindset;
• Ability to work across multiple domains projects;
• Advanced analytical and problem-solving skills, root cause analysis;
• Extensive experience in delivering technical management solutions;
• Ability to work in a fast-paced environment;
• Possess excellent written & verbal communication skills;
• Team and people management.

It’s about you as a person:
• Demonstrates commitment;
• Ready to take responsibility;
• Good logical thinking;
• Strict to structure analysis;
• Decision maker;
• Problem Solver;
• Stress-resistant;
• Compliant, Administrative, Sensor, and Thinker.

Will be a plus:
• Graduation from IT / University of Economics;
• Tech background;
• Certifications.

Responsibilities:
• Builds and maintains strong relationships with Leads/Stakeholders in the business to ensure alignment with client needs, business requirements, and project management resources;
• Reviews performance and directs appropriate interventions to address and meet changing client needs and business priorities;
• Lead consolidated stakeholder meetings, providing updates, risks, and issues;
• Manages the project plan and mitigates any risk and issues as they are identified;
• Establishes the governance (decision making) structure for the project and manages/escalates issues and risks to the appropriate management levels;
• Requirements elaboration and delivery planning, ensure delivery as per SDLC process;
• Make an impact on the department and community growth;
• Suggest process changes to the company.

We offer:
• Growing company with good opportunities for career and professional growth;
• A professional environment with great friendly people to work with;
• Competitive compensation based on qualification;
• Flexible working hours;
• Full-time office job;
• Cozy, comfortable office in the center of Kharkiv, near Gorky Park;
• Annual paid vacations and days-off;
• Official Ukrainian holidays are days off;
• Sports compensations;
• Compensation for courses, conferences, etc (full or partial);
• In-house English classes and communication with native speakers;
• Corporate events, team buildings, etc.
• Comfortable working atmosphere in the great friendly team.
Also, we have fluffy cute squirrels that live in our office. Come and visit :)

Please send your CV. We’ll be glad to hear from you!

About HelpCrunch

HelpCrunch — це швидкозростаюча SaaS-платформа для спілкування з клієнтами, яку створюють в Україні. Наша мета — допомогти бізнесам покращити онлайн-підтримку клієнтів та збільшити продажі. Наразі HelpCrunch платформа обʼєднує в собі:

👉 Мультиканальний онлайн-чат
👉 Чатботи
👉 Мультимовну базу знань
👉 E-mail маркетинг
👉 Спільну скриньку
👉 Спливаючі вікна

HelpCrunch був заснований у вересні 2016 року та на даний момент зріс до команди у 30+ людей. Усе вище згадане ☝️ описує наш продукт, проте насправді в HelpCrunch головне не продукт, який ми робимо. Головне у HelpCrunch — це люди, які створюють круті та корисні речі, що використовують тисячі компаній по всьому світу.

З самого початку повномасштабної війни ми без вагань заблокували усіх московитів і відмовились надалі співпрацювати з будь-якою російською компанією 🙅🏻. З березня 2022 пропонуємо спеціальні умови для українців з метою підтримати вітчизняні бізнеси ✊🏼

Приєднуйся до нас!

Company website:
https://helpcrunch.com/

DOU company page:
https://jobs.dou.ua/companies/helpcrunch/