Atlassian/Jira administrator

We're currently looking for a skilled Atlassian/Jira administrator to help us with our cloud application suite. This role involves providing support and expanding and enhancing our Atlassian suite. In this position, you'll have the opportunity to directly influence process implementation, integrate Atlassian products with other internal applications, and help drive efficiencies for our organization.

Responsibilities

• Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)

• Evaluate and manage the usage of Atlassian add-ons to meet team and business needs

• Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.

• Devise, test, and deploy integrations between Atlassian products and other internal toolchains using APIs

• Conduct training for employees and new hires on JIRA and also brief the team/s on new functionalities.

• Research and implement new approaches to Jira and Confluence usage

• Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams, and Atlassian premier support

Preferred Skills

• 2 years experience administering Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)

• REST API development experience using Postman or similar tools

• Strong knowledge and familiarity with JQL

• Strong verbal and written communication skills

• Working knowledge of both Scrum and Kanban methodologies