Support Team Lead, Kharkiv (offline)

The company is a leading system integrator & hosting provider specializing in the delivery of ultra low-latency strategy and market data solutions for the Financial Industry.
The company supplies ultra-low-latency engines for Tier-1 banks in EU and the US.

Requirements:
● Experience of 2+ years in Managing a support team for a back-end software
● Linux knowledge: analyze logs, regexp, processes
● Experience as a support Engineer for production environments
● Excellent English

Will be a plus:
● Financial background: FIX protocol, FX trading,
● Scripting: one of bash, python, Perl, Cshell
● Basic Network knowledge, telnet, TCP/IP
● Experience with ServiceNow
● Experience with Jira, Jenkins
● Experience with SVN
● Experience with C++

Duties:
● Create and enforce procedures and methodology
● Create and use KPIs and reports
● Manage the team’s work (tasks, response times, shifts etc)
● Do some hands-on work, and a few shifts
● Work closely with customers and R&D

If you are interested in this, please, feel free to contact me. I'll be glad to give you more information and answers on your questions :)

About TechHunt

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Company website:
http://www.techhunt.com.ua/

DOU company page:
https://jobs.dou.ua/companies/techhunt/