Customer Service Specialist (offline) $800-1000

About Us

Amevalue is a customer support outsourcing company. We are now cooperating with a forward-thinking financial services company from Germany, committed to delivering top-notch insurance solutions and financial planning. We're in search of an enthusiastic Support Operations Assistant who's passionate about finance, fluent in German, and eager to make a difference.

 

Key Responsibilities:

 

-CRM Data Management: Maintain up-to-date client information in our CRM for top-notch service.

-Financial Plan Creation: Utilize our platform for generating financial plans and proposals, guiding clients towards informed decisions.

-Insurance Contract Inquiries: Address questions and make changes to insurance contracts, ensuring clarity and satisfaction.

-Document Preparation: Produce important documents, such as cancellations and modifications, following up as necessary.

-Data Analysis: Generate reports on sales, client activity, and revenue, aiding strategic decisions.

-Operational Support: Assist with client inquiries on insurance coverage extensions, demonstrating problem-solving prowess.

 

We Offer

 

-The flexibility of remote work, a competitive salary, and a dynamic work environment with great clients.

-Opportunities for growth and learning in an innovative and supportive setting.

 

Who We're Looking For

 

-Individuals fluent in German, skilled in Excel and Word, and capable of managing multiple priorities.

-Quick learners and effective communicators, ready to tackle a variety of tasks with enthusiasm.

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