Customer Solutions Expert (offline)

We work in small teams to allow everyone to express their creativity and we never stop learning.

You are:
A natural leader who is proficient in written and spoken English. You’re comfortable working in a fast-paced and deadline-driven environment. You embrace the challenges of global communication and love working as part of a team. You take ownership of every project you touch and always take initiative.
Bonus points if you have experience working in a technical environment.

As a Customer Solutions Expert, you will:
Provide users with technical solutions.
Analyze user behaviour, content suitability and relevance to determine their effect on user satisfaction.
Develop and maintain positive customer relations and satisfaction.
Influence the way we support our users and improve it to make sure our users’ experience is the best possible.