Account Manager Offline

👋 We’re rapidly growing and inviting an Account Manager to our team.

 

You would be running such tasks as:

 

  • Manage onboarding with new merchants (business communication with partners, compliance procedure, supporting technical integration, etc.);
  • Maintain strong relations with existing partners - communication with their Account and BizDev teams, test and add new products, monitor their performance, organise holiday presents, etc.;
  • Support relations with payment providers (requesting MIDs for the merchants, communication regarding channel performance, etc.)
  • Perform market research for the most popular payment methods in the e-commerce landscape in general and present results internally;
  • Interaction with BizDev, Payment Integration, Operations and Finance departments.

 

Required skills and expertise:

 

• 3+ years of experience as Account Manager or similar position in high risk industry;

• Experience in communication with foreign customers and partners;

• Knowledge of KYC, AML, and compliance procedures;

• Understanding of online payments technical integrations, funnels, and flows;

• Upper-Intermediate English level with the ability to discuss business;

• Good communication and negotiation skills;

• Proactive position and attitude;

• Resourcefulness and ability to handle uncertainty;

• Multitasking, time management, and planning skills;

• Attention to details.

 

We offer:

 

Care for your health and well-being

• 100 % paid sick leaves;

• 20 working days of paid vacation;

• Medical support;

• Benefits Cafeteria (budget for gym/stomatology/psychological service & etc.);

• Ability to work remotely or in the office (as you wish);

• Corporate gifts & events.

 

Professional growth & development

• Competitive salary with annual salary promotions;

• The annual budget for professional courses, conferences, workshops, and books;

• Internal training courses;

• Work with a team of professionals and have the opportunity to share knowledge.

 

Corporate Culture

• Dynamic and result-oriented work environment;

• The ability to influence product development at an early stage;

• Openness to new ideas and approaches, healthy team discussions;

• No “red tape” culture.