Junior Operations Specialist (offline)

PayPro Global is a dynamic and innovative company dedicated to providing top-notch services to our clients. We are seeking a detail-oriented and organized Junior Operations Specialist to join our Operations team. If you have a passion for operations, a knack for problem-solving, and a commitment to accuracy, we want to hear from you.


Lviv, Ukraine; Job type: Full-time.


Your responsibilities will include:

- Generating and maintaining reports related to payment processing, account balances, and transaction history for internal and external use

- Identifying opportunities for process improvement within the payment operations workflow and work collaboratively with the team to implement enhancements

- Maintaining comprehensive documentation of payment operations processes, procedures, and workflows for reference and training purposes

- Maintaining communication with the other departments and ensuring projects are being delivered

- Reviewing, analyzing and managing incoming disputes and representments

- Analyzing documentation and information in order to ensure validity of disputes

- Assistance will all situations relating to order management

- Maintaining an understanding of the business operations

- Maintaining proper knowledge of card schemes rules and regulations

- Assisting on special projects as assigned

- Staying up-to-date with industry regulations and company policies related to payments and financial transactions to ensure compliance



- Previous experience in payment operations, financial services, or a related field.

- Proficiency in using payment processing software and tools

- Advanced Microsoft Excel skills

- Strong analytical and problem-solving abilities to reconcile discrepancies and troubleshoot payment-related issues

- Familiarity with relevant industry regulations and compliance standards

- Upper Intermediate English level is a must

- Highly organized with the ability to prioritize workload and manage multiple responsibilities effectively without losing attention to detail.

- Collaborative approach to problem solving

- Self-motivated with exceptional time management skills

- Excellent verbal and written skills

- A commitment to personal high standards and the desire and ability to positively contribute to team and company goals

- Positive attitude and willingness to adapt, pivot, and learn new things


What we offer you:

- $ based salary

- Amazing benefits package that includes: online Yoga, English classes, - Dental Insurance in Lviv city

- A comfortable office that is located in the center of Lviv (Shevchenko Avenue)

- Mentorship and career growth opportunities

- Fully paid sickness leave

- Annual vacation


Please, send us your CV only in English, along with a brief introductory message.