Customer Support Representative (English Line — 12h)

UTECH — a SaaS product company, offering innovative technologies that empower industry-leading logistics and transportation companies the ability to support and maintain business growth. Among our projects, you can find, GPStab ELD, UTECH TMS, etc. UTECH is an exceptional well-established company with a team of professionals who are always eager to support you and now you have a great chance to join our family-type company with a friendly atmosphere because we’re currently looking for a Customer Support Representative

Location: Lviv

Required Skills and Experience

Fluent in English — Upper-Intermediate level and higher (B2+)

Schedule: Day(8:00 am — 8:00 pm) and night (8:00 pm — 8:00 am) shifts and then two days off;

Multitasking

Ability to learn fast

Ability to work in a high-paced environment

Problems solving

Team player

Good diction

Will be good if you have experience in the call center

Responsibilities

Picking up calls

Replying to emails

Performing troubleshoot

Consulting about the application

What will you get with UTECH?

Health Coverage (gym, medical insurance, yoga, dentist, etc.)

Technical Growth compensation (training, meet-up, conference, etc.)

PTO and paid sick leave

Life Event Bonuses

Exciting team buildings

Regular performance reviews

Free English courses, which are paid for by the company

Game & lounge zones (ping-pong, table football, etc.).

Accounting as a service

Memorable anniversary presents

Ability to work in a successful company

Convenient office location

Experienced colleagues who are ready to share knowledge

Friendly atmosphere, care for the comfort of specialists

Tea, and coffee in the office, at the expense of the company

If you are interested in your job, please send your CV in English