Account support manager (Romanian)

Horoshop is a ukrainian platform for quickly creating high-quality online stores. More than 7,500 online stores have already worked with us. More details about us:

We are currently looking for a new team member to support our clients from Moldova and Romania.

What do you have to do:
1. Communicate with clients (chat and telephone).
2. Answer any questions related to setting up the site.
3. Create tasks for the team and monitor their implementation.

What you need to know for this job:
1. Romanian language is a must. Be able to formulate clearly your thoughts in written and oral form.
2. Any experience with websites.
3. Know the principles of website operation and the basics of web technologies.

We offer:
1. Schedule from 9 to 18 (Mon-Fri).
2. Stable salary based on interview results.
3. Remote work.
4. Work in a great team and with a great product.
5. Study English online after work:)

We are waiting for your response!

About Хорошоп

Хорошоп — продуктова компанія. Ми розробляємо saas-платформу для створення інтернет-магазинів.

Наш стек: php, mysql, nginx, php-fpm, docker swarm, redis, elk, git, rabbitmq, prometheus, grafana, ci/cd pipelines, jenkins.

Основний додаток — моноліт. Плюс кілька додаткових сервісів, кількість яких постійно зростає.

Company website:

DOU company page:

Job posted on 20 November 2023
25 views    4 applications

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  • Category: Support
  • customer service, customer support, customer care
  • 1 year of experience
  • Domain: E-commerce / Marketplace
  • Full Remote
  • Product
  • Moldova, Ukraine
  • Only candidates from Europe and Ukraine
  • Test task is needed