We are seeking a skilled VoIP Carrier Relations Manager with a minimum of 2 years experience in the telecommunications industry (Voice).
The ideal candidate will possess a comprehensive understanding of the market landscape and emerging trends, coupled with good communication skills in English (additional languages are advantageous). This role requires a proactive individual capable of maintaining strong relationships with carriers to optimize our VoIP service.
- Develop and nurture relationships with existing and potential VoIP Carriers to enhance our service offerings and expand market reach;
- Analyze market trends to identify opportunities for growth and strategize on market positioning;
- Negotiate and finalize Carrier agreements, focusing on terms beneficial to both parties;
- Collaborate with cross-functional teams to ensure seamless integration and service delivery;
- Monitor performance metrics, analyze Carrier performance, and address any service-related issues promptly;
- Stay updated on industry regulations and compliance standards to ensure adherence in all carrier relationships;
- Prepare and present reports on carrier performance, market trends, and recommendations for improvements;
- 2+ years of experience in VoIP (Voice) or telecommunications carrier relations;
- In-depth knowledge of the VoIP market, including industry trends and global/regional key players;
- Strong negotiation and contract management skills;
- Excellent verbal and written communication skills in English; proficiency in additional languages is a plus;
- Ability to work independently, prioritize tasks, and meet deadlines;
- Proficiency in analyzing data and drawing actionable insights;
- Strong interpersonal skills to build and maintain relationships with carriers and internal teams;
- Experience with CRM software and data analysis tools;
- Certifications in telecommunications or related fields;
- Competitive salary and performance-based incentives;
- Flexible work schedule and opportunities for professional development;
- Opportunity to work with in a young and ambitious team;
- Collaborative and innovative work environment.
Job posted on
20 November 2023