We are seeking a professional who has prior experience in phone sales and customer support in the US, or has managed teams in sales or customer support. You will be working with a conversational AI that replicates the call center employees, cloning voice, vocabulary, and conversations.
You will be involved in teaching the AI to conduct dialogues like a real person.
Your responsibilities will include working with designing dialogues, text promts and listening to phone conversations.
This job is akin to working with the XMind program (creating flowcharts, writing lines, and phrases).
Results / KPI
Created effective conversational dialogues for the bot.
Dialogue scenarios are graded by complexity, purpose and number of replics
What we Expected
• Fluent in English at a professional level or native speaker (tests results are welcome)
• 1-3y experience in phone sales/correspondence in the USA or phone support
• Logical and structured thinking (you have experience with science or programming)
• Responsibility and discipline
Ability to follow branding guidelines
English - Fluent/Advanced
Will be a plus
What we Offer
Opportunity to work in a company with a friendly young team from Silicon Valley
Opportunity to be involved in the creation of revolutionary AI technology
Remote work with a flexible schedule; however, you must be available during working hours (UTC-5)
Compensation will be based on the number and complexity of completed orders
There is potential for career growth into a Head of AI Automation with 20+ team.
B2B Conversational voice AI platform // The AI voice robot is tailored for fintech contact centers, adept at handling debt collection, phone support, and sales tasks. Trained on recorded conversations, it seamlessly communicates on the phone, integrating with telephony and CRM systems. On average, it proves three times more profitable than a traditional call center employee in the USA.
EVE.calls is a tech company that created the World`s first human-like voice robot.
Infinitely scale your top performing sales and service team members with AI. The voice robot is tailored for fintech contact centers, adept at handling debt collection, phone support, and sales tasks.
Seedstars CEE Summit Winner | Google For Startups
Since 2016 we made:
340M+ conversations made
5M+ man-hours saved
$28M+ saved for customers
DOU company page:
Job posted on
18 November 2023
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