The Technical Writer will produce high-quality documentation and create technical documents and manuals, explaining complex information in a clear and concise manner. This role involves collaboration with Developers, Quality Engineers, Product Managers, and Usability Experts. The Technical Writer will report to the Technical Documentation Lead and requires technical acumen regarding instructions and proficiency in Technical Documentation Software.

*Key Accountabilities:
-Make complex technical concepts easily understandable through text and visuals.
-Determine the needs of end users of Technical Documentation.
-Work with internal teams to understand the product and documentation requirements.
-Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
-Manage multiple priorities in a fast-paced, constantly changing environment.
-Develop innovative solutions to resolve complex tasks.
-Be an active and effective part of the team.
-Meet regularly with the line manager to review progress.
-Work effectively with other teams, units, and departments.
-Support the organization's other priority activities, when necessary.
-Represent Omilia as an ambassador.

-Minimum of 3 years of relevant experience in Technical Writing or Software Documentation.
-Please provide samples of your work.
-Proficiency in English language.
-Problem-solving ability.
-In-depth domain knowledge.
-Motivated participant and design advocate.
-Ability to handle open-ended projects that may be ambiguous or ill-defined.
-Possess a firm understanding of your space.

*Nice-to-have Skills:
-Solid familiarity with Gitlab, AsciiDoc.
-Experience with Confluence.
-Experience with API Documentation.
-Experience working within the agile software development lifecycle.

-Fixed compensation;
-Long-term employment with the working days vacation;
-Development in professional growth (courses, training, etc);
-Being part of successful cutting-edge technology products that are making a global impact in the service industry;
-Proficient and fun-to-work-with colleagues;
-Apple gear.

About Omilia Natural Language Solutions Ltd

1. Omilia is the leading provider of Conversational AI Technology in B2B market (Voice bots, Chatbots, Voice Biometrics, NLU, Machine Learning).
2. Omilia established in 2002 in Athens, Greece.
3. Omilia is a (Product) Software Development Company with HQ in Athens and subsidiary in Kyiv.
4. In Ukraine we employ more than 80 IT specialists and more than 250 IT specialists worldwide (Greece, Ukraine, Czech Republic, Argentina, Azerbajdzan, South Africa, USA, Canada).

Company website:

DOU company page:

Job posted on 15 November 2023
69 views    23 applications

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  • Category: Technical Writing
  • English: Advanced/Fluent
  • 3 years of experience
  • Domain: SaaS
  • Full Remote
  • Product
  • Ukraine