Business Analyst

Key tasks and role:
- Conduct business analysis for variety of Fintech projects and initiatives;
- Analyze the industry trends and market, make competitors/benchmark analysis;
- Collect and prioritize the product requirements from stakeholders and the focus group;
- Write use cases, user stories and documentation related to product features and functionality to describe the business processes;
- Identify gaps in current products and processes;
- Work with 3rd party developers integrating API and SDK products;
- Provide technical support to internal sales and ops units as well as partner engineering teams;
- Participate in troubleshooting, testing, launch and post go-live monitoring of integrated solutions;
- Compose and write technical documentation, integration manuals, guidelines and user manuals, training materials for the clients;
- Manage the internal user knowledge transfer and provide product demonstrations.

Requirements & Skills
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, Finances or other related field;
- At least 3 years experience working as a BA/Product Manager;
- Work with B2B/B2C environment;
- Knowledge of requirements / business analysis and project management principles, practices, techniques, and tools;
- Understanding the basics of usability and UI/UX (Figma);
- Experience with SQL;
- Strong knowledge in Jira, Confluence, Miro, UML, Google tools like a Google documents, Google sheets etc.;
Basic knowledge of html css, javascript
- Experience in creating mockups / sketches of the user interfaces;
- Ability to communicate effectively with both technical and non-technical individuals;
- Understanding of Agile methodologies;
- A self-starter, motivated, innovative, and capable of quick learning/adapting;
- Strong analytical and problem-solving skills;
- Clarity, consistency, attention to detail, independence, responsibility, punctuality, communication skills, ability to resolve conflict situations;
- At least an Upper-intermediate level of English.

About Paymentop

What we offer:
• Paid vacations
• Sick leave
• Flexible schedule;
• Salary review;
• Bonuses;
• Tax pay;
• Language and improvement courses.

Company website:
https://paymentop.com/

DOU company page:
https://jobs.dou.ua/companies/paymentop/