Our aim is to make the service better!

We are looking forward for those, who value the high-quality service in order to get it to the new heights. You in particular can help us to achieve this purpose. If you are keen to influence the sphere of service and want to work in a team of like-minded people in a large international company, then we are perfect for each other.

We are looking for a Project manager.

Key responsibilities:
- Project set-up on the web-site Shopmetrics
- Organizing project documents
- Control of the project team of schedulers and validators, including team of other departments
- Control of the quality and the speed of project development
- Communication with the client (email, telephone, online and face to face meetings, result presentations)
- Participating in optimization of the operational processes
- Presenting the recommendations to the client according to the survey results
- Performing presentations of other services according to the clients need, up-sales.
Criteria of success:
High loyalty of clients - contracts prolongation
Satisfaction with the quality of projects’ running, keeping deadlines, meeting the client requirements – positive references

Qualified quality control of the fieldwork (according to the clients demands) and validation
Cooperation with other departments of the company (Operation SPC, Operation NPC, marketing)

3. ANALYTICS: providing the clients all necessary high quality analytical reports according to the demands (using SPC analytical department resources)

English —Upper Intermediate
Ability to work in multitasking mode
Social skills, ambition and willingness to grow and develop
Good communication skills

Work in the international company
Possibility to realize the skills, abilities and ambitions entirely
Flexible working schedule
Friendly and professional atmosphere
The list can be continued and we will certainly do that at the interview.We are looking forward to your CV! :)

About 4Service

Ми — «4Service Group» і наша місія — ПОКРАЩУВАТИ СЕРВІС у всьому світі!
Більше 20 років ми займаємося маркетинговими дослідженнями в галузі покращення та побудови клієнтського сервісу, будучи спеціалізованим провайдером послуг Mystery Shopping (Таємний покупець) у Східній Європі, Центральній Азії та ЄС. Наші успіхи в цій галузі визнані всесвітньою організацією MSPA, дійсним членом якої ми вже понад 10 років.
Наші клієнти – провідні міжнародні та локальні компанії, флагмани своїх галузей.

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  • Category: Project Manager
  • English: Upper-Intermediate
  • 1 year of experience
  • Domain: Advertising / Marketing
  • Full Remote
  • Outsource
  • Ukraine
  • Only candidates from Ukraine