IT Support Engineer (offline)

We welcome an IT Support Engineer to join our IT Service Center department. We have a great professional team, and we are pleased to invite a specialist with solid experience and a friendly personality.
Location: Warsaw (only from office).

REQUIREMENTS
At least 2 years of experience in a similar position
Strong knowledge of Windows 10 (7, 8.1 will be a plus)
Basic knowledge of macOS and Ubuntu
Experience in Windows Server 2012 R2, 2016 and Linux (CentOS/RedHat, Debian) administration will be a plus
Knowledge of computer components, peripherals, network equipment
Knowledge of principles and methods of networking
Іntermediate level of English

RESPONSIBILITIES
Prepare workplaces for new users (standard PC, laptop)
Choose workstation configurations, buy workstations and peripheral devices
Perform installation and configuration procedures
Provide user support (daily issues)
Handle warranty repair
Upgrade hardware and software
Replace and maintain cartridges and laptop batteries, maintain office hardware
Install and configure network equipment, commission new facilities
Register equipment (hardware, software)
Work with documentation (warranty, accounting)
Prepare manuals for setting up and using the software
Participate in system recovery after crashes and malfunction of hardware
Participate in the development of proposals regarding modernization and purchase of hardware
Perform other activities for the maintenance and development of infrastructure

About Sigma Software

Sigma Software is a place where Nordic Traditions meet Ukrainian Spirit to create Superior Software. We combine the best practices and approaches from Swedish and Ukrainian cultures. Taking high demand for quality, minimal hierarchy, freedom of decision-making, and attention to every opinion from Swedes, as a Ukrainian company we demonstrate flexibility and dedication to every project and every customer.

We are IT consulting and software product company with development offices in Ukraine, Sweden, the USA, Canada, Poland, and Australia. We deliver smartest solutions to our customers in the areas of government, telecommunications, advertising, automotive, gaming, and others. Being a part of Sigma Group, one of the largest Nordic IT corporations, we are a global player with more than 5000 employees in 12 countries and over 1500 in Ukraine.

We work with startups, software houses, and enterprises providing the products and services that suit our clients the most. Company`s R&D centers are mastering the trending technologies and directions: Infotainment, AR/VR, Blockchain, Machine Learning, Data Science, Artificial Intelligence, and others.

Company website:
https://career.sigma.software/

DOU company page:
https://jobs.dou.ua/companies/sigma-software/