Senior L2 Support specialist (Ukraine) (offline)

The successful candidate will take on an active role in L2 support of the system in production (for European regions) with an opportunity to learn business and technical aspects of the Delta 1 ETF MM architecture and systems.

Project Description:
One of the Top Investment Banks has built a new Exchange Traded Funds (ETF) Market Making (MM ) Platform which will support Equities, Commodities, Fixed Income and Warrants ETF's

Responsibilities:
• Troubleshooting application problems on a daily basis;
• Communicating with technical and business users on issues;
• Understanding business cases behind system processes;
• Working on support shift daily which covers the main European Trading hours;

Mandatory Skills Description:
• PROD support experience (3+ years)
• Strong analytical thinking, ability to solve problems.
• Experience with Unix/Linux systems. Scripting skills with shell;
• Experience with databases and SQL; Oracle/Sybase;
• Strong attention to details, communication skills, English level - Upper-Intermediate (with speaking practice during the last 6 months);

Nice-to-Have Skills:
• Knowledge of financial markets domain ideally with Equities and Capital Markets;
• Background in system/network or database administration is a plus;
• Background in programming (Java/C++ or Perl/other scripting);
• Knowledge of ITRS (Geneos).

Languages:
English: C1 Advanced Ukrainian: C1 Advanced

About Luxoft

Luxoft is a high-end application outsourcing provider of choice and a trusted technology advisor to Global 2000 and medium-sized growth companies that apply compelling technologies to obtain leadership positions in their respective markets.
Luxoft today finds the Best talents, proposes career growth & employment benefits. Our teams are involved in high complicity & innovative projects for the Top leaders companies around the Globe.

Company website:
https://career.luxoft.com/locations/ukraine/

DOU company page:
https://jobs.dou.ua/companies/luxoft/

The job ad is no longer active
Look at the current jobs Customer/Technical Support →.

  • Category: Support
  • English: Upper-Intermediate
  • 3 years of experience
  • Office/Remote of your choice
  • Outsource
  • Ukraine
  • Only candidates from Ukraine