Customer Support Agent

YO-DA wallet is looking for a Customer Support Agent who wants to develop in FinTech sphere.

Skills / Experience Requirements:
— Minimum 1 years experience as a support agent in an international company (preferably in the FinTech industry: e-wallet, payment system/aggregator);
— Would be a plus understanding of FinTech terms;
— Upper-Intermediate English;
— Excellent written and communication skills;
— Computer literacy (Google Docs, Excel);
— PC or laptop and stable internet connection;
— Desire to help people, solve problems and ability to find an individual approach;
— Be a fast learning, system person. Ability to find needed information in a short period of time.

— Fixing customer requests;
— Processing customer requests;
— Customer feedback;
— Transferring requests to other departments.

We offer:
— Stable salary;
— Corporate education;
— Remote job;
— Shift schedule with 2 night shifts per week;
—The perspective of development in FinTech.

About YO-DA wallet

We're YO-DA wallet the fast-growing IT project in FinTech. We mainly work with international markets and business verticals in online payment processing.

In YO-DA wallet we help people join a cashless world without borders. Our application provides the next services for consumers:
— Instant payments.
— One-click withdrawals.
— Cryptocurrency transactions.
— Multi-currency money transfers.
— Merchant account solutions for business

With the YO-DA wallet, you can try yourself in the FinTech industry and get indispensable experience.
No red tape. We are a startup so we are very flexible and only encourage any initiative from you about product improvements.
Experience with cutting-edge technologies that we use in the development of our application.
You can be part of new company creation and it grows.
Great carrier opportunity— we are growing every day so you have the opportunity to become our tomorrow СТО or Head of any department.
Discover Europe. At the moment it is a remote job, in the future we plan to open offices in Spain and the Netherlands.

Company website:

DOU company page:

Job posted on 8 November 2022
visibility 106 views    people_alt 35 applications

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