Middle / Senior Business Analyst (Project Office)

We are looking for a Middle/Senior IT Business analyst for our Project Office with a technical background.
Our ideal candidate is a highly motivated person with excellent communication, analytical, time management, and problem-solving skills, with proven experience in implementing IT products.


• Ability to understand business needs and transform that into business and technical functional requirements documentation
• Good understanding of one or multiple business domain areas and business processes
• Demonstrate ability to learn and systematize business knowledge
• Proved experience in working with multiple projects simultaneously
• Able to self-manage, work without supervision, and check your own work thoroughly
• Detailed knowledge of Agile methodologies and software development life cycle
• Proficiency in BA techniques and tools, proven experience, and knowledge of requirement management
• Ability to create and maintain specification documentation
• Experience in modeling and analysis of business processes
• Strong analytical, critical thinking, and problem-solving skills
• Ability to adapt quickly to new processes and standards, with a strong commitment to providing exceptional customer service
• Read and write the customer's communication language and have advanced writing and speaking ability
• Good customer management skills; strong ability to interface and build relationships with customer stakeholders; can participate in phone conferences; be interviewed by customers; be involved in customer workshops and presentations;
• Good interpersonal and strong communication skills to effectively communicate with stakeholders and team members
• Ability to work collaboratively in a multi-cultural environment
• Ability to collaborate with distributed teams and customer stakeholders
• IT knowledge to understand and communicate with software engineers
• In-depth knowledge of SQL, API, and Web-application architecture
• Advanced user of Jira & Confluence


• Effectively collaborate with stakeholders to gather, analyze and define current business processes and requirements
• Translate business requirements into detailed functional specifications in a well-structured and clear way
• Facilitate the UAT process with the Customer and Delivery Team
• Implementation testing and incident management
• Work closely with customers to ensure requirements are captured, the scope is controlled and expectations are met
• Work closely with team members to transform analysis into key features
• Participate in or facilitate workshops, stakeholder interviews, solution review meetings, etc.
• Project technical & business documentation development
• Create and maintain high-quality business analysis artifacts, including specifications, requirement documents, user stories, wireframes, etc.
• Establish and maintain professional and consultative relationships with customers; communicate with business stakeholders and technical team throughout the project lifecycle
• Maintain expertise and knowledge of the business domain, technologies, and solutions

About Upswot

Upswot is an American startup that is actively scaling in CEE, Western Europe, and the US.

Upswot provides an on-prem or private cloud, a white-labeled platform designed to motivate SMBs to share the data from their business accounts.

Upswot automatically integrates, structures, and analyses authorized data from data sources including Accounting, CRM, WEB analytics, eWallets, ERP, and eCommerce systems SMBs already use.

Based on the insights of the data from these systems, Upswot helps Lenders & Carriers cross-sell more effectively to both new and current clients with highly personalized and relevant offers.

Besides, our technology saves a lot of time for SMEs by automating reporting to the Lender or Insurer about the results of the operational activities. We allow SMBs to combine all their business systems on a single screen to get insights into their business, sales, and operations.

We are working with several dozens of Lenders in 4 countries.

Company website:

DOU company page:

Job posted on 20 September 2022
46 views    16 applications

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