Senior Site Reliability Engineer, Medical Appointment Scheduling Service

We invite you to become part of the international DataArt team.

Our client is a leading digital health marketplace in the USA. About forty percent of U.S. residents use its services in more than 2000 cities, and more than 10 million appointments a month are booked through the platform. We help patients easily find and book the care they need.
We invite you to our company, not a project

Each month, millions of patients use the service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Maintaining and improving the production systems with maximum uptime is essential.
We create a restriction-free environment
We let you concentrate on your job

A typical Scrum-like team of DevOps and related engineers

We offer a $1,000 sign-on bonus to the specialist that will accept our offer and join DataArt in this position. We are looking for a Senior Site Reliability Engineer to help monitor, maintain, and improve our production systems. You’ll be challenged with ensuring uptime and ludicrous speed response times for our patients and providers in a constantly changing environment. You’ll work with microservices and distributed systems in our AWS Cloud based environment. We’re looking for someone who loves challenging the status quo and strives to make everything they touch easier, faster, and more robust.

AWS and related services

Monitoring and maintaining complex cloud-based infrastructure, systems, and services and ensuring its uptime in order to enable millions of patients to get the care they need
Supporting our large product engineering org with their scaling, performance, and uptime needs as well as helping diagnose and debug production related issues
Automating and codifying our tooling, processes, and infrastructure to speed up development and make them repeatable and error-proof
Analyzing and performance tuning systems, code, and networking for scaling and optimal operation

A Bachelor’s degree in Computer Science, Computer Engineering, or equivalent engineering experience
5+ years of coding and/or scripting experience in a source controlled environment
5+ years of supporting consumer facing web application production environments and systems
2+ years of experience in managing and supporting modern cloud-based environments and infrastructure like AWS/Azure/GCP, Docker, Kubernetes, etc.
Hands -on experience with C# or Java
Experience with edge technologies such as load balancers, reverse proxies, web application firewalls, routing, etc.
Deep understanding of protocols such as TCP/IP, HTTP/HTTPS, TLS, DNS, NTP

Nice to have
Experience with orchestration/configuration management tools (Ansible, Chef, Puppet, Terraform)

About DataArt

DataArt is a global software engineering firm. With over 20 years of experience, teams of highly-trained engineers around the world, deep industry sector knowledge, and ongoing technology research, we help clients create custom software that improves their operations and opens new markets. DataArt started out as a company of friends and has a special culture that distinguishes it from other IT outsourcers, such as:
- Flat structure. There are no “bosses” and “subordinates”.
- We hire people not to a project, but to the company. If the project (or your work in it) is over, you go to another project or to a paid “Idle”.
- Flexible schedule, ability to change projects, to work from home, to try yourself in different roles.
- Minimal bureaucracy and micromanagement, convenient corporate services

Company website:

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Job posted on 20 September 2022
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  • Category: DevOps
  • AWS, Azure, GCP, Kubernetes
  • English: Intermediate
  • 5 years of experience
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