Ad Operations Manager

Your role will include ensuring smooth roll-out of Insticator products, including ad serving. You'll handle ad hoc publisher queries & issues relating to performance. The goal is to be the first line of support for internal teams & provide first-class service to help the company move twice as fast.

About the Role
Insticator is looking for a new Ad Operations Manager to join the TAM (Technical Account Management) team where you will report directly to the Technical Account Management Team Lead. Your role will include ensuring smooth roll-out of Insticator products, including ad serving. Dealing with ad hoc publisher queries and issues relating to performance. The end goal is to be a first line of support for internal teams and provide first class service to help the company move twice as fast.

Ideal candidate would be an open-minded person, focused on results with attention to details. A bonus qualification if a candidate can briefly explain complex things and handle communication with various stakeholders. This role is 100% remote with working hours in the EST time zone.

Responsibilities and Duties

-Maintaining client onboarding while helping account management team
-Communicate (both verbal and written) with clients and internal teams to explain products and implementation schedules
-Assess technical feasibility stemming from sales/client requests and translate that feedback to Product
-Respond to ad hoc technical concerns & problems as well as ensuring smooth implementation & launch
-Help identifying partner issues related to the ad performance
-Collaborate cross-functionally with the Account management team to achieve upsell initiatives
-Contribute to internal documentation furthering development of the department as a whole


Professional Competencies

-A minimum of 2 years experience in a client-facing role with a background in advertising technology preferred (Google Ad Manager)
-Experience using Aniview video platform, technical setup and ad-ops, including an understanding of VAST integration
-Experienced in web site architecture and front-end development (i.e. HTML, CSS, JavaScript)
-Basic understanding of Product/Project Management fundamentals
-Efficient with Google Suite platform (Docs, Sheets, Slides, Gmail)
-Strong organization and time management skills
-Excellent written and oral communication
-Experience in using Chrome developer tools & Chrome publisher console
-Experience using Kibana, tableau will be an added advantage

Cultural Competencies

-Detailed orientated
-Collaborative mindset and great teamwork skills
-Skilled at receiving feedback, as well as providing it
-Transparent & communicative, patient
-Curious, research-minded, data-informed
-Ability to set deadlines and deliver results


We offer a diverse package and the chance to grow financially with the company, including:
-Competitive Salary
-Annual Performance Bonus
-Paid Time Off

About Insticator

Insticator improves engagement and increases ad revenue for publishers by providing interactive content while simultaneously increasing site views and driving purchase intent for brands.

Over 350 million consumers are reached monthly across Insticator’s vast network of elite publishing partners, including: Ancestry, Disqus, Evolve Media, All K Pop, Shmoop, and more.

Insticator empowers more than 6,000 content creators monthly, monetizing content opportunities for publishers and brands. We are a Inc 5,000 company and a Red Herring Global 100 recipient.

We recruit, promote, and reward based off of our four core values:

Sleeves Up - At Insticator we provide the autonomy and creativity needed to own your role, iterate where needed and drive impact on a massive scale.

100% Viewability - Insticator is passionate about open feedback at all levels of the company. This allows us to fail fast, create in real time and build an open company culture.

Be Defiantly Great - We are defiant, that’s in our lifeblood, we accomplish what other people think are impossible. Challenging the status quo is our lifeblood.

Unconditional Empathy - Our customers are real people with real business needs, and we are here to listen and tackle accordingly. If we care and respect each other, there is no challenge we can’t overcome.

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Job posted on 17 September 2022
28 views    1 application

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