Customer support manager on the essay project

One of our company's projects to help students write student papers in the European and American market is wanted: Customer support manager for a part-time.

We are looking for an active and committed person who can handle non-standard tasks and require minimal supervision.

A great option for students or people without work experience.

Working Conditions:

Interesting project in the field of education;
Schedule is 2pm to 8pm or 12pm to 10pm;
3-4 days a week, including weekends;
Rate per hour $3.

Requirements:

You can communicate with anyone on any topic, in chat or over the phone.

Duties:

Checking of order details, clarification of missing information, including independent search of information;
Searching for a doer of the order (from the database of performers);
Communicating with customers in chat and over the phone;
Handling complaints, refunds and additional discounts;
Communication with performers on orders;
Resolving disputes between customers and performers;
The work is mostly written, 10-20% calls per shift, the rest emails, chats and messages.

Must be willing to complete a test assignment.

About Kwiga

A platform for launching and promoting online courses, webinars and their automation.

Experts offering online training face technical and resource challenges when preparing to launch webinars, when selling their courses, and in further analysis of their audiences. LTD Tutteria's Kwiga project links all the necessary services into a single ecosystem and allows the expert to focus on the most important things.

Company website:
http://kwiga.com/

DOU company page:
https://jobs.dou.ua/companies/kwiga/

Job posted on 8 September 2022
255 views    36 applications


To apply for this and other jobs on Djinni login or signup.
  • Category: Support
  • English: Upper-Intermediate
  • No experience
  • maps_home_work Full Remote
  • shopping_basket Product
  • explore Ukraine
  • public Only candidates from Europe and Ukraine
  • timelapse Part-time
  • assignment Test task is needed