Junior Account Manager

Hello, Future Colleague!
We are currently looking for a Junior Account Manager to join our team!

ALCOR is a team that helps IT product companies from Silicon Valley (USA) and Europe to hire software engineers in Eastern Europe.
During the war with russia, we continue to develop the IT industry for the economic support of Ukraine!

We are entering new markets and continuing to grow. That's why we are looking for a Junior Account Manager who will help customers fulfill their requests. 💫

Our clients: Grammarly, Globality, Ledger, ThredUP, and many others.

What tasks await you:
🔹Assist colleagues in resolving customer inquiries.
🔹To be a COO and Troubleshooter for our clients (from current daily tasks to help in the implementation of most unusual requests).
🔹Provide a full cycle of administrative support (through the coordination of Alcor's internal departments).
🔹Quality and timing control of your own work and that of other departments.
🔹Monthly calculation of customer costs within Alcor.

What we offer:
🔹Work with IT product companies, an opportunity to develop the IT industry in Ukraine.
🔹In-company training, mentoring, and a team of professionals who are always ready to help.
🔹English Speaking Club, cool library - BookBox.
🔹Decent wages pegged to the dollar (we discuss the level of remuneration individually, depending on your skills and competencies).
🔹Remote onboarding and adaptation.

Our ideal candidate:
🔹Has an analytical mind, not afraid to work with numbers, and has a good command of Excel.
🔹Customer-oriented, with a high level of empathy. Able to identify and effectively meet customer needs, exceed customer expectations, and provide WOW service. Has little experience with clients and numbers.
🔹Knows English at the Upper Intermediate level and continues to study. How about you?
🔹Able to learn quickly. This skill is important for us, as there will be a lot of new information and not typical tasks.
🔹Focuses on the result, wants to grow and develop.

Interested in the vacancy? Is everything written above about you? Then send your resume in response to the vacancy with the expected salary level.

About Alcor

Your own R&D center from scratch fully backed by our back-office services (Real Estate, RPO, Accounting & Legal, etc.).

Company website:
https://alcor-bpo.com/

DOU company page:
https://jobs.dou.ua/companies/alcor/

Job posted on 4 August 2022
113 views    24 applications


To apply for this and other jobs on Djinni login or signup.
  • Category: Other
  • account management, Key Account Management, customer support, B2B, B2B sales
  • English: Intermediate
  • 1 year of experience
  • maps_home_work Hybrid Remote
  • shopping_basket Product
  • explore Ukraine (Kyiv)
  • public Only candidates from Ukraine
  • assignment Test task is needed