QA Engineer

We are looking for a QA Tester to work with customer issues and support the project team in assessing the software quality through manual and automated testing.

We are looking for a QA Tester to work with customer issues and support the project team in assessing the software quality through manual and automated testing.
You will be responsible for :
- 1st line of Support. Working in shifts. Reviewing the customer tickets and helping to solve them in full respect of SLAs by reproducing bugs or glitches and reporting them to Product team.
- Testing customer stands after updates, finding and reporting bugs and glitches.
In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Ultimately, you will ensure that our products, applications and systems work correctly.

Responsibilities:
* Review all issues sent by customers, respond timely (within SLA), analyse and help solving those if it’s sth easy or reproduce if it’s a bug and reroute it accordingly.
* Enrich the knowledge database with typical issues and standard solutions.
* Review and analyze system specifications
* Write & Execute test cases (manual or automated) and analyze results
* Evaluate product code according to specifications
* Create logs to document testing phases and defects
* Report bugs and errors to development teams
* Help troubleshoot issues
* Conduct post-release/ post-implementation /post-deployment testing
* Work with cross-functional teams to ensure quality throughout the software development lifecycle

Requirements and skills:
* Proven experience as a Quality Assurance Tester or similar role
* Experience in project management and QA methodology
* Ability to document and troubleshoot errors
* Working knowledge of test management software and SQL
* Test RESTful API
* Excellent communication skills
* Attention to detail
* Analytical mind and problem-solving aptitude
* Upper Intermediate or advanced English
Benefits:
- Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
- Flexible working environment
- Full-time employment
- Remote work
- 4 working days week

About Upswot

Upswot is the American startup that is actively scaling in CEE, Western Europe and the US.

Upswot provides an on-prem or private cloud, a white-labeled platform designed to motivate SMB to share the data from their business accounts.

Upswot automatically integrates, structures, and analyses authorized data from data sources including Accounting, CRM, WEB analytics, eWallets, ERP, and eCommerce systems SMBs already use.

Based on the insights of the data from these systems, Upswot helps Lenders & Carriers cross-sell more effectively to both new and current clients with highly personalized and relevant offers.

Besides, our technology saves a lot of time for SME by automating reporting to the Lender or Insurer about the results of the operational activities. We allow SMBs to combine all their business systems in a single screen to get insights into their business, sales, and operations.

We are working with several dozens of Lenders in 4 countries.

Company website:
https://upswot.com

DOU company page:
https://jobs.dou.ua/companies/bnesis

Job posted on 4 August 2022
273 views    88 applications


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