Microsoft 365 Administrator (offline)

Key Duties and Responsibilities

Office 365 and SharePoint administration

• Ensuring the operational health of the SharePoint online environment including security, availability, performance, interoperability, and reliability
• Administration, support, and configuration of MS Office O365 for staff
• Maintenance/sustainment of existing client SharePoint sites and sub-sites, lists,
libraries, and content (including pages, workflows, and items)
• Maintenance, and sustainment of additional complementary functionality for
customer sub-sites, lists, libraries, and content
• Administer and support an enterprise-level Microsoft Exchange infrastructure
• Troubleshoot Exchange-related issues when alerted by monitoring software.

General IT: End-user support and training for hardware and software

• Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Office, Outlook etc)
• Providing end-user support for all PC based hardware, applications and services
• New user setup and orientation including installing and configuring workstations,
software, telephone services, network printing, etc.
• Maintain and provide support for all IT infrastructure
• Provide support and troubleshooting
• Troubleshoot OS, network and storage-related issues

Operational Security, Maintenance and Governance

• Responsible for logical and physical controls of the company’s IT system by providing, on a quarterly basis, documented assurance that access to computer resources (data, equipment and facilities) is reasonable and restricted to authorized individuals
• Perform software upgrades and patches (bios, firmware upgrades, etc.)
• Troubleshoot various Office 365 issues including connectivity and mobility
• Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings

Qualifications & Experience

• Experience administering O365, Exchange, Azure Active Directory and SharePoint environment
• Ability to configure Microsoft 365 to manage processes and document storage
• Help desk experience and ability to provide technical and end-user support
• Demonstrable experience in successfully supporting Microsoft 365 products
• General knowledge of networking – IP, DNS, SMTP
• 5 years of IT experience

About Partnerway

We implement the world's best practices of digitalization and business optimization for local projects. We help use platforms for business development as effectively as possible, provide partner discounts on licenses, and faster and priority support from our specialists.

Company website:
https://www.partner-way.com/