Salesforce Business Analyst (offline)

Roles and Responsibilities:

As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions to our clients. Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training, and post-deployment support. As a Salesforce Business Analyst, you will work alongside developers to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skillset.

Key roles and responsibilities include:

● Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
● Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
● Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
● Collaborate with developers to test and verify that solutions will meet the business requirements
● Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training

Requirements:

● Experience using Salesforce or similar CRM Products to develop client or business solutions
● Hands-on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls
● Proven ability to leverage analytical and problem-solving skills in a fast-paced environment
● Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
● Strong presentation, communication (written and verbal) skills, and interpersonal skills
● Ability to juggle and prioritize multiple tasks within a collaborative team environment
● Demonstrates flexibility and willingness to do what it takes to get the job done
● Drive and desire to learn and grow both technical and functional skill sets
● Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
● Must have a bachelor’s degree completed

Preferred Experience and Skills:

● Experience leveraging and configuring AppExchange products to develop a solution
● Experience soliciting, gathering, and analyzing user input and requirements
● Experience documenting user stories and creating to-be process flow diagrams
● Experience collaborating with business stakeholders
● Experience in a Salesforce implementation through the full Software Development Lifecycle (SDLC)
● Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service, or Community) will be beneficial

We offer:

● Experience working with colleagues locally and abroad
● Opportunities for self-realization
● Friendly team and enjoyable working environment
● Professional and corporate events
● Social package: professional and soft skills trainings, medical and family care programs, sports
● English classes in the office with a dedicated teacher

About Forte Group

About us:
Forte Group is a full-service custom software delivery partner with a global team of experts who bring the best technology talent and value-driven practices to achieve clients’ mission in accelerating their business.

We are a network of innovators, product leaders, engineers, and professionals spanning three continents with global offices.

Back when Forte was founded in 2000, we were a small group of engineers and technologists focused on QA. Today, Forte has more than 900+ employees working out of eleven offices in the United States, Colombia, Argentina, Uruguay, Ukraine, Poland, etc.

Over the years, we’ve cooperated with more than 350 clients globally, and we’ve developed great software that’s been used by more than nine million people ‒ that’s equivalent to the population of London or even Switzerland!

Our clients:
DocuSign, Relativity, Sphera, Tinder, Insureon, GPShopper, Follett, SwiftIQ, Lawyer Exchange, & more

What we do: Driven to succeed

“We have been developing IT solutions for 20 years. Not as a singled out pianist, violinist, and drummer, but as an orchestra.
Steve Kreynin, Founder and CEO at Forte Group

The roadmap of our solutions consists of software engineering, product management, quality assurance & testing, staff augmentation and ecommerce strategy.

We help mid-market and large enterprises extend the capabilities of their existing software products and systems, build products from scratch, and augment software engineering teams to accelerate and enhance delivery.

Our team consists of like-minded professionals ready for a tech challenge. You name it, we’ve probably done it. Our portfolio features projects for clients in the banking, financial services, healthcare, IoT, life sciences, logistics, manufacturing, supply chain, media and entertainment, and retail industries. To add value and achieve solution scalability, we use Agile methodologies to deliver better software to market faster.

Our technology focus:
.NET, Java, JavaScript (React.js, Node.js), Oracle, Hybris, Salesforce, PHP, QA/QC, SDET, Mobile development, and Talent management.

What’s in it for you:
- Experience working with multicultural distributed teams
- Individual approach for project selection (our resource managers are rushing to help)
- Performance reviews twice a year
- Individual and group sessions with a psychologist
- Flexibility. Work from home or the office in an autonomous working environment.
- Opportunities for career development and professional growth through our learning and development department
- Friendly and enjoyable working environment with a fully equipped workplace
- Medical and family care programs, gifts to children. Fully paid five sick days yearly

Unlock your career’s potential and join us on our quest to deliver value through software.

Our mission. Bring together the best technology talent and practices to deliver on our clients’ mission.
Our Values

We care about our people.
We are committed to the growth of our employees, teams, and clients.
We create a network of individual support, team trust, and transparency for everyone in and outside the company. This environment allows creativity to flow and fosters the long-term growth of our people and nurturing of our customers.
We value curiosity and resourcefulness.
The quest for self-improvement is a life-long pursuit — but a worthy one.
We endeavor to be extraordinary, curious, resourceful, and continually progress. By upgrading our team, we boost everything around us.
We value and deliver quality at scale.
We’re adaptive to new perspectives, technologies, ideas, and challenges — both as technology experts and as people. We aim to bring positive and qualitative change through transformative software.

Company website:
https://fortegrp.com/

DOU company page:
https://jobs.dou.ua/companies/forte-group/