(Kyiv)· 2 years of experience·
Hello! OXOIX is hiring. Right now, you have a chance to get the position of CRM/LIve OPS Lead in our amazing team.
OXOIX is an ambitious creative start-up digital agency based in Ukraine and open to clients worldwide. We are growing very fast and have already released our three products in the past 6 months. We have very high marks of quality on every level of our job and show how quickly and efficiently we can become better.
Your Role: * Drafting a communication platform strategy for payers portfolio; * Omni-channel marketing; * Setting tasks for a copywriter, designer and layout designer; * Working with the database: replenishment, segmentation; * Analysis and reporting; * Optimization of email marketing based on the results obtained; * Own the Live Operations planning, clearly defining and setting up the in-product actions and promotions through the required tools * Collaborate with the Casino Manager, Project manager, Product Owner to define the promotions and event strategy; * Define the communication strategy: work with the Communication Designer and Product Designer on asset creation coordinate their localization and optimize their in-product display; * Analyze, report and continuously aim to improve all in-product actions against targets; * Benchmark and analyze CRM and Live ops best practices in the industry; * Interaction with other departments for joint campaigns.
Experience required: * 1+ Experience in iGaming industry; * Excellent analytical skills and full proficiency of Excel/PowerPoint; * Understanding the mechanics of chur, retention and return of users on the product; * User segmentation, microsegmentation, profiling and migration monitoring; * Working with analytics; * Knowledge of email marketing; * Understanding the main criteria for the effectiveness of email marketing; * Basic knowledge of HTML; * Creativity, independence, responsibility and the ability to work for the result; * Lively interest and knowledge of trends and technologies of Internet marketing in general and email marketing in particular; * Bachelor’s degree in Marketing, Economics or a related field; Master is a plus; * High English Level (B2-C1).
Behavioral competencies: * Business insight – a nose for business, use insight to impact commercial drivers. Competitive. * Collaborates – a team player. Working with others across the organization to get things done. * Communicates effectively – Communicate credibly and effectively across a range of channels and audiences.
What we offer: * Competitive salary; * Great combination of full-time, remote-first and an atmosphere of start-up and no bureaucracy; * 25 days vacation days; * Your commitment and outstanding performance have a direct impact on the final product; * Join the team of bright and ambitious young specialists.
Don't delay! Send your CV and join OXOIX.
Creative solutions to digital challenges. We are a creative digital agency based in Ukraine and open to clients from the whole world.