The WordPress Support Technician role will be responsible for handling the technical aspects needed in order to properly service maintenance requests for existing WordPress websites.

We are a direct US-based employer. We have just started to hire professionals from Ukraine and Eastern Europe. Right now 90% of our employees work and live in Mexico and the United States, but we're eager to change that rate and diversify our team even more. 😊

💡OVERVIEW
The WordPress Support Technician role will be responsible for handling the technical aspects needed in order to properly service maintenance requests for existing WordPress websites.

We have a marketing agency, that has been around for 20+ years.

We are all about having a fun, smart & tight-knit team that values creativity, discipline, support of each other, and providing enormous value to our clients with innovative marketing solutions.

JOB REQUIREMENTS 🥷
- Good communication skills
- A strong understanding of the Web; familiarity with HTML, CSS, PHP, MySQL, HTTP
- Troubleshooting skills; ability to understand PHP error logs and Javascript console errors
- Familiarity with SSH, FTP
- Familiarity with managed hosting services like cPanel and phpMyAdmin
- Familiarity with DNS records and domain services (GoDaddy, Cloudflare, etc.)
- WordPress administration or development knowledge
-- Familiarity with WordPress CLI is a plus
-- Familiarity with Gravity Forms is a plus


RESPONSIBILITIES 🕹️
- Monitoring performance of hosted WordPress websites
- Migrating and launching WordPress websites
- Addressing technical issues that come up directly or elevating tasks to the development team when needed
- Performing and monitoring WordPress backups
- Working with domain names and changes to DNS records


BENEFITS 💎
- Fully remote
- Flexible schedule
- Room to grow
- Super fun and relaxed team

About HipCat Society

We are a marketing agency in the US. We’ve condensed 20+ years of our experience into a product that will make DIY marketing accessible to everyone.

Company website:
https://www.hipcatsociety.com/

Job posted on 15 June 2022
135 views    33 applications


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