Fraud Subject Matter Expert (offline)

Infopulse welcomes a talented Fraud Subject Matter Expert, a professional who will join a new project within a Telecom Team for our respectful client BICS remotely.

As a Subject Matter Expert you will be leading a small team which is responsible for BICS Fraud platform.

You will act as Subject Matter Expert (SME) for this platform and manage the relation between the team and the different vendors, customers and BICS TCS teams. You will do the parametrisation and configuration of the Fraud Management Platform and will investigate the different issues we encounter on the platform to identify the root cause. You will follow up from incident till the problem resolving on the product/feature. As SME you perform data analysis of the system and understand the relation with the other BICS platforms. You translate the business requests into a functional and technical design. Perform quality assurance checks on in-house developed components to enrich the Fraud Management platform. Supervise and validate new software version implemented by vendor.

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe!

- Grow your expertise through interacting with A-level mobile carriers from all over the world;
- Get your hands on the vast network with on land, underwater, and space points of presence;
- Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth.

Infopulse-BICS team has been growing since 2010… and we are looking forward to grow with you!

Qualifications
Platform operations on Linux and general network concepts (system, storage, network concepts need to be a basic skillset)
Practical experience in performance tuning and scalability
You will be part of a guard duty schedule for 24/7 platform support together with the team
You will lead a small Fraud Operation team within BICS Your Profile
Strong analysis skill to capture/understand the business requirements delivered by BICS (international carrier service business)
You are passionate about IT and able to think out of the box
Experience with an agile way of working
Good interpersonal and communication skills are mandatory
Fluent English is mandatory
Will be an advantage
Experience with scripting or programming languages
Experience with big volumes of data
Experience in telecom sector
Experience in any of the following domains:
People Management
Vendor Management
Incident & Problem Management

About Infopulse

Infopulse, a part of the Tietoevry Group, is an international IT company founded in 1991 in Ukraine. We are driven by values of innovation, flexibility, openness, and involvement, which are shared by our team of more than 2,000 specialists. Infopulse has delivery centres in 5 countries in Europe and South America. Our experts bring extensive expertise in Banking and Finance, Telecom, Energy and Utilities, Software Development, and Hi-Tech industries and provide a range of services including IT Consulting, Software Development, Cloud & Infrastructure services, and Cybersecurity services to our clients in over 40 countries.

Infopulse is one of the world's top 100 outsourcers recognised by IAOP® and is a certified partner of Microsoft, Amazon, Citrix, and OpenText. The company meets the highest international standards of corporate governance, which is confirmed by ISO 9001, ISO 27001, and ISO 14001 certifications.

Industry leaders such as BICS, BOSCH, Corteva Agriscience, Credit Agricole, Delta Wilmar, ING Bank, IPCO, Metinvest, Microsoft, Offshore Norge, OLX, OTP Bank, Santander, UKRSIBBANK BNP Paribas Group, Vodafone, Zeppelin Group, among others, entrust their projects to us. By now, we have successfully implemented more than 3,500 projects with these partners.

The strength of Infopulse lies in the diversity of our perspectives and the unity of the principles we adhere to every day. Together with our team, clients, and partners we strive to create a better future.

Company website:
https://www.infopulse.com

DOU company page:
https://jobs.dou.ua/companies/infopulse/