Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading cybersecurity solutions? Join our team as a Delivery Engineer and dive into the world of networking and high-tech prevention-first software.

Product: Cyber Defense Technology software with the focus on network attack and ransomware prevention.

What You Will Do:
- Resolving from basic to complex support issues for customers received on a live chat/emails;
- Ensuring customers' satisfaction with any interaction;
- Becoming a product expert and providing documentation updates to the knowledge base;
- Communicating with different teams within the company.

What You Need to Succeed:
- Experience in customer service
- Fluent English
- Knowledge of Windows Servers Windows OS 2012 to 2019
- Knowledge of work principles of desktops and laptops
- Knowledge of Windows 7 to 11
- Understanding of both VDI and Virtualization technology
- Understanding of Security concepts

Would Be a Plus:
- SSO configuration — Azure, G Suit and OKTA
- Knowledge of Linux
- Knowledge of other foreign languages
- Technical background

Benefits:
- Multinational environment
- World leading cybersecurity company
- Compensation in USD
- Paid intensive training and trial period
- Great management with no bureaucracy
- Good bonuses for referring friends (referral program).

About SupportYourApp

SupportYourApp company works with 30+ countries and powers Unicorn and acclaimed tech companies worldwide in 40+ languages. Grab your chance to join us, and send us your CV in English pointing out your outstanding skills.

Company website:
https://supportyourapp.com/

DOU company page:
https://jobs.dou.ua/companies/supportyourapp/

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