Трансформуємо виклики у цікаві перспективи для досвідчених IT-фахівців і відкриваємо двері в IT новачкам. Приєднуйтесь до міжнародної команди разом ми зможемо більше!

Your expertise:
- Bachelor’s degree in IT, computer science, or an arts or language field
- 2-3 years of technical writing experience
- Upper-Intermediate English level
- Experience in creating API reference docs (JSDoc or OpenAPI)
- Ability to gather information from SMEs to produce content
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
- Experience working in a fast-paced environment with multiple competing priorities
- Experience working with Markdown
- Experience working with Atlassian stack tools (BitBucket, Jira, Confluence)

Will definitely be a plus:
- Experience writing clear and concise procedural documentation for a technical audience
- Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes using industry best practices
- Experience with information architecture structural design
- Experience and comfort with agile development methodologies and fast delivery
- Familiarity with Namecheap portfolio
- Experience with topic-based, modular authoring and documentation, especially converting to topic-based content from traditional book models
- Ability to actively engage subject matter experts and follow through on commitments
- Experience collaborating and directly interacting with globally distributed stakeholders from diverse cultural backgrounds
- Familiarity with any of the following style guides:
- Google Developer Documentation Style Guide
- Microsoft Style Guide
- Apple Style Guide

What’s in it for you?
- Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
- Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
- “You build it, you own it” mentality in most contexts
- Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

You will be involved into:
- Follow established procedures to format, research, write, edit and proofread technical data for use in routine documents or sections of documents such as manuals, guides, and specifications
- Capture and document procedural processes during maintenance and operation events. Validate and verify existing processes for accuracy and completeness
- Work with Subject Matter Experts (product managers, engineering teams, support teams, and others) to analyze software and expendable requirements for new / updated processes
- Analyze requirements, develop source material, consult engineering and technical staff, and work with editors, illustrators, and the like in preparing a draft
- Perform all other duties as assigned. Work with limited supervision. Resolve complex problems with limited or no assistance

About the company and project:

ZONE3000 is proud to represent its partnership with Namecheap (www.namecheap.com). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 9 million customers and 14 million domains under management — and we’re just getting started.

Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

The product represents a full-stack web-hosting services provisioning system. Current tasks include:
- Support of legacy system components and 3rd party integrations
- Implementation of new features within the architecture
- At the same time, almost all legacy system components are being replaced by a new-generation product platform into which a new microservice-based web-hosting service provisioning system will be integrated

The new web-hosting service provisioning system consists of:
- New product pages and shopping cart integration
- New server provisioning and billing system integration
- Deep integration and interaction with other Namecheap products

About ZONE3000 (Namecheap)

ZONE3000 works with Namecheap project (www.namecheap.com).

Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over two million customers and nearly five million domains under management — and we’re just getting started.

Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

Company website:
https://www.namecheap.com/

DOU company page:
https://jobs.dou.ua/companies/zone3000/

Job posted on 11 May 2022
19 views    1 application


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