Imagine a job where you…
· Will develop and implement your technical skills every day
· Will become a key focal point of the whole company’ health monitoring
· Will cooperate with colleagues across departments and continents

What would you be doing?
· Monitor all of our data centers, servers, applications, performance and availability.
· Create new and support existing production monitors.
· Lead cross-company production issues investigations and implement monitoring solutions to prevent them.
· Work with R&D, Operations, DBAs and Support teams to escalate, troubleshoot and resolve complex issues.
· Maintain the knowledge base, process Confluence (Runbooks) and technical documentation.
· Follow and create NOC processes and procedures for efficient monitoring and communication.
· Troubleshot issues by utilizing provided toolbox and define new advanced tools.

· A minimum of one year experience in a NOC or Technical Support or similar role
· Basic understanding of monitoring concepts and management tools
· Working knowledge of Linux and Windows
· High level verbal and written English and excellent communication skills
· Ability to work under pressure in production environment and meet SLA
· Ability to assess and prioritize faults, and respond or escalate accordingly
· Strong analytical skills and ability to collate and interpret data and events from various systems
· Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision

· Basic programming skills in one or more scripting languages (Python, Bash, etc.)
· Basic understanding of Internet based application architecture and topology
· Working knowledge of SQL and understanding of database concepts
· BSC student or graduate

About OpenTag

OpenTag is a fast-growing company in the field of Sports Betting and Gaming.

We are challenging ourselves to create the next market standard in terms of scalability, agility, and technology in content publishing and automation to ensure we provide the best user experience and the most effortless control to our users.

Expanding and delivering fast is our nature. Founded in July 2019 for less than 2 years we managed to have our platform running on numerous websites. We currently have over 100 employees in Sofia and more than 60 people in Kyiv.

If you want to know more about OpenTag, please check our media and culture sections here -
There you will find many interviews and articles regarding our company.

💙💛 What are we developing?

We are creating a sports betting platform from scratch. The platform is being developed using microservices architecture, that will help us create a platform where the business and the customer's needs will be fully satisfied with decreasing time to market.

Our platform is using four major backend stacks: Java ( Spring boot ), PHP ( Symfony ), GoLang, and NodeJs. The Front-End is written in React.

We are using the best practices and approaches in software development.
Our platform is used by millions of players across the globe, so it has to be scalable and reliable.

💙💛 Our Culture

We're pretty proud to be working on this, we hope you'd be too.

It's very important that we really don't like micromanagement.
Do your job, if you want help - come and ask for it. No one is going to track your time or check you every 30 minutes to see how it's going.

You don't want to come to the office - that's okay. You can work from your villa, from the seaside or from a cafe - we don't care as long as you deliver what's promised.

You want to come to the office - that's okay too. The office is always open and we will be happy to have lunch together or a beer after work.

💙💛 Health & Lifestyle

For employees that are working from Sofia and Kyiv offices, we provide medical insurance from the first day of work for you and your kids, with full coverage, sports subscription, breakfasts and lunches in the office, unlimited snacks and beverages, as well as massage in the office and psychology sessions when needed.

At OpenTag we are having team events throughout the year - hiking, paintball battles, Kanu-kayaks, beer brewing, and tasting and so much more!

💙💛 Compensation & Vacation policy

You are entitled to receive 20 business days of vacation with additional days off on your birthday and work anniversaries, 10 sick-leave days, and official Public Holidays days off.

The salary is paid in euros to your PE bank account and we have full tax support if needed.

Company website:

DOU company page:

Job posted on 6 May 2022
37 views    8 applications

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