Customer Support (offline)

Required skills
Upper-Intermediate English (especially written) is a must
Focus on quality
Attentiveness to details
Multi-tasking

As a plus
Technical knowledge or interest with the ability and to resolve technical challenges
Previous experience on relevant positions
Skills in troubleshooting WEB applications (Chrome/Firefox DevTools)
Basic knowledge of HTML/CSS

We offer
Competitive salary in EUR
Office in Business Center near Klovska metro station (5 minutes)
Paid health insurance premium class
Free meals
Annual big paid vacation with flexible schedule and covered sick leaves
The opportunity of professional growth
Welcoming atmosphere (awesome team of professionals always ready to help)

Responsibilities
Analyze clients’ business needs and provide them with necessary solutions
Listens and responds to clients’ needs and concerns

Project description
SandSIV Switzerland enables leading companies to gather Superior Customer Intelligence. Through its end-to-end Customer Experience Management (CXM) platform, SandSIV directly contributes to increased operational efficiency, helps accelerate business performance and provides measurable impact on revenues and the bottom-line.

We are waiting for you in our friendly team :)
https://sandsiv.com/

About SandSIV Switzerlad Ltd.

SandSIV Switzerland Ltd. - a Swiss company with more than 10 years of success and one of the world leading companies in the field of Voice of the Customer (VoC) and Customer Experience Management (CXM).
SandSIV Switzerland AG enables leading companies to gather Superior Customer Intelligence. Through its end-to-end Customer Experience Management (CXM) platform, SandSIV directly contributes to increased operational efficiency, helps accelerate business performance and provides measurable impact on revenues and the bottom-line.
We are looking to strengthen our team which is currently developing the next generation of big data analytics for our Customer Intelligence Hub. If text classification/sentiment analysis, big data mining and predictive analytics are areas you would like to work in — this is the right place!

Company website:
http://sandsiv.com/