Application Support Engineer (L2), FinTech (offline)

Product:
FinTech platform with more than 8 years on the mobile and bank tech market. Now it is time to expand and take the service to the absolutely new level to realize all the ambitious ideas planned.

Team:
Work with experienced experts with great expertise who are ready to help and mentor.

What You’ll Do:
- Troubleshoot and resolve surface-level problems with the software and infrastructure (JavaScript, SQL, cloud servers);
- Handle cases that are escalated to L2 from L1;
- Escalate documented cases to the L3 team when there is a critical issue.

What You Need to Succeed:
- Fluent English and working experience in international teams;
- 1.5+ years of commercial experience in a similar role;
- Excellent knowledge and experience of JavaScript, SQL, cloud servers;
- Troubleshooting experience;
- Bug fixing experience.

Would Be a Plus:
- Experience in working under the FinTech and crypto related projects.

We Offer:
- Lots of interesting work with a Crypto-as-a-Service product;
- Compensation in USD;
- International team;
- EU based product company;
- Flexible working hours;
- Fully remote.

About Outstaff Your Team

Outstaff Your Team is an Outstaffing-as-a-Service company that scales Tech Teams for growing startups and tech companies around the globe.

Our mission is to fulfill global demand for technology by connecting talented people within the booming IT industry.

We accomplish it by providing smart outstaffing services with the focus on quality and deep immersion into client’s business needs, enhancing People Ops processes with a holistic approach.

Company website:
https://outstaffyourteam.com/

DOU company page:
https://jobs.dou.ua/companies/outstaff-your-team/