Technical Account Manager (offline)

Advanced English level is required.

Responsibilities:
- Communication with new/existing clients via email, chat, voice calls;
- Conducting demos for potential clients (detailed presentation of the system and its functionalities);
- Gathering information from the existing/potential clients to provide the team with useful insights into the industry needs;
- Leading webinars upon new software releases;
- Keeping technical documentation up to date;
- Resolving issues that existing clients might face using the system (help in configuration, conducting training).


We offer:
- Competitive salary by results of the interview;
- Work in one of the leading VoIP billing company;
- Medical insurance;
- Modern office with comfortable working conditions in the center of Kyiv.

About JeraSoft

JeraSoft is a passionate team of engineers focused on development and integration of highly productive Billing Solutions for Telecom (Retail Services, Mobile VoIP, Business Telephony, OTT, Wholesale VoIP and SMS) and IoT/M2M Providers around the world.

JeraSoft is about people, both working here and our family of clients. We take care of everyone on our team. These are the words we live by.

Company website:
https://www.jerasoft.net/

DOU company page:
https://jobs.dou.ua/companies/jerasoft/