If you seek to work in a friendly atmosphere with a flexible schedule at your working place, we'll be glad to see you at the interview. Be ready to meet young, ambitious people with challenging questions at the meeting.
As a Client Success Manager you will:
-Handle specific and/or complex cases with clients. Assuring personalized approach;
-Perform support of clients in all communication channels: phone, email, messages;
-Prevent the potential chargeback cases (including order verification);
-Handle the ongoing chargeback disputes;
-Analyze and report on the tendencies/results/KPIs;
-Take part in common department projects.
Requirements:
-Experience working as a Sales or Support representative;
-English Upper-intermediate+ (written and spoken);
-Excellent communication skills;
-Analytical skills and quick thinking;
-Problem solving skills;
-Managing working within the p.m. period;
-Experience working with native English speakers is a plus.
We offer:
-Competitive salary in USD;
-Flexible working hours;
-Medical insurance / gym compensation;
-Remote work, but your location should be Kyiv or nearby;
-18 working days of paid vacation per year + sick leaves
If you see yourself as the right candidate, please do not hesitate to send us your CV!
About Devellar
Devellar is the team of professionals united by passion for the web development and eCommerce.
Founded in 2004 as a small developing company that was creating products just for its own use, today Devellar provides a full range of services in the field of IT, Internet Marketing, eCommerce and Sales/Support.
Despite the variety of our services, we are are united by one goal — to help our customers worldwide to develop their business and thus make it competitive and successful. To achieve this, we are using the latest technologies, proven methodologies and of course our most valuable asset — our team.
Having offices in Ukraine, USA and Philippines, now Devellar employs more than 200 people and continues to grow. Every new project is an opportunity to scale our professional skills and to make a valuable impact in a eCommerce business.
Company website:
devellar.com
DOU company page:
https://jobs.dou.ua/companies/devellar/
The job ad is no longer active
Job unpublished on
24 December 2021
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