- Excellent written skills in Spanish and English (Spanish - Advanced/ Upper-Intermediate, English -Upper-Intermediate) - Experience in the Client support area - Basic technical background (strong experience in using apps) - Proactive approach, empathetic individuals, problem-solving skills
Responsibilities:
- Providing Customer Support for the website users - Handle support inquiries via email/chat - Work with information concerning inquiries, confirmations, and complaints;
We offer:
- Downtown Kyiv location in a modern office (10-minute walk from Kontraktova); - Competitive compensation linked to UAH/USD rate; - Medical and Life insurance after the trial period; - English classes with a native speaker; - Schedule: 8 AM - 2 AM (the shift - 8 working hours + 1 hour of a break during this period of time) - Corporate training and parties. - We sincerely thank all applicants for applying; however, only those candidates selected for an interview will be contacted
If you have the qualifications needed and ready to maintain the required duties daily, please apply!
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About Helpware
About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.