Senior Business Analyst (Product) (offline)

About the company:

Ascendix is a software and services technology company based in the U.S. with teams in USA, Ukraine and Portugal. We specialize in building solutions for globally-focused businesses that look to leverage cloud computing, commercial and open-source technologies for big data, search, applications, and cross-platform mobility. We have deep experience in Microsoft Dynamics and Salesforce.com CRM platforms and offer products, services, and productivity modules on both platforms.
Ascendix is constantly striving to grow and evolve our own products and services teams to be increasingly cloud service and platform focused, concentrating on Azure, Amazon, and Salesforce as platform providers. We are looking for the right people who can help our company and our clients utilize the latest cloud computing technologies to address current business challenges.

Project details:

AscendixRE is an easy-to-use, yet powerful CRM for commercial real estate brokers. It is highly customizable and easily adapts to customers' needs while being intuitive and straightforward. The CRM is built on top of Salesforce and takes into account the needs of commercial real estate firms. It means complete commercial real estate functionality in addition to world-class experience, security, and the up-to-date tools to boost the productivity of your brokers.

Ascendix Search powers up general Salesforce search operators. The app will let you perform multi-criteria, multi-object searches by simply entering required values and selecting search operators. Advanced functionality includes map search, search via charts, additional search operators, relative date operators, NOT IN, OR conditions for related objects and more! Once you get the list of records, you can bulk edit, mass follow/unfollow, export to Excel, add multiple notes, tasks, events in one action or send a mass email to them. Now your Salesforce data starts working for you!.

Responsibilities:

Interact with product owner, team, client, and other stakeholders
Plan, facilitate, and conduct requirements elicitation
Perform customer business process and documentation analysis
Define and propose features based on market research
Document and validate requirements
Create user stories and acceptance criteria for development and testing teams
Support development team in clarifications of requirements
Conduct meetings, presentations, and demos
Participate in backlog grooming, defining, and approving upcoming release scope
Prioritize features, work on roadmap
Manage change requests
Facilitate the definition of UX/UI approaches and prototyping
Perform acceptance testing and validation
Create various artifacts, such as SRSs, minimal schema and configuration requirements, presentations, user guides, introduction materials and release notes
Maintain actual products and projects documentation, update Wiki

Requirements:

3+ years in BA activities  
Practical experience in applying key of BA techniques (use cases, user stories, root cause analysis, prototyping, prioritization, mind mapping, functional decomposition, items tracking, stakeholder management, risk management, estimation, decision analysis, etc.)  
Practical experience with tools used for BA activities and teamwork (modeling and prototyping tools, tracking systems (TFS, Confluence), communication tools (Teams, Outlook), etc.)  
Proxy product owner experience
UAT process support 
Applying of UX web/mobile best practices in collaboration with design team 
Theoretical knowledge and practical experience in Requirements Life Cycle Management  
Practical experience in change management procedures 
Fluent English (both written and verbal) CEFR C1 or higher
Ability to communicate equally effectively with both technical and non-technical stakeholders  
Excellent soft skills (communication, presentation, negotiation, conflict resolution, etc.) 
Ability to handle multi-threading activities 
Client facing and client focused
Proactive and able to manage own tasks

Will be a plus:

Experience working with Salesforce/CRM
Understanding of UI/UX principles
Knowledge of Real Estate domain
Previous experience of Pre-Sales and Discovery stages

About Ascendix Technologies

Ascendix is a software and services technology company based in the U.S. with teams in USA, Ukraine and Portugal. We specialize in building solutions for globally-focused businesses that look to leverage cloud computing, commercial and open-source technologies for big data, search, applications, and cross-platform mobility. We have deep experience in Microsoft Dynamics and Salesforce.com CRM platforms and offer products, services, and productivity modules on both platforms.   
Ascendix is constantly striving to grow and evolve our own products and services teams to be increasingly cloud service and platform focused, concentrating on Azure, Amazon, and SalesForce as platform providers. We are looking for the right people who can help our company and our clients utilize the latest cloud computing technologies to address current business challenges.

Company website:
https://ascendixtech.com/

DOU company page:
https://jobs.dou.ua/companies/ascendix/