Business Analyst (offline)

Role Overview:
The Business Analyst role is a dynamic position within the Product team, supporting the initiatives around Customer inquiries and reported issues process. In addition, the Business Analyst will document the product requirements and work with UX/UI designers and Technical developers on reported issues or improvement requirements. Their position is a key resource in the Product Team, working with technical writers for training, knowledge base, and the Community Forum.

Required Skills and Experience:
- 1,5+ years of experience in a product manager role or Business Analyst in IT;
- University Degree Computer Science, Business, or related areas;
- Technical knowledge in software development;
- Practical experience with key business analysis techniques and requirements management tools;
- Organized, detail-oriented and logical approach to process implementation;
- Good time-management skills, ability to handle multi-tasking activities;
- High flexibility. Ability to modify approach as per changing conditions, circumstances and feedback;
- Experience developing B2B technologies, and/or SaaS products;
- Strong analytic background in a product capacity, requires;
- Solid understanding of responsive design, web standards, UI/UX best practices;
- Initiative to learn, develop new skills, and work as a lead member of a team;
- Needs to be an independent self-starter and have ability to prioritize workload;
- Proficient skills utilizing Microsoft Office products or Google documents;
- Possess strong written and oral communication skills;
- English — Upper-intermediate and higher.

Job Responsibilities:
- Work closely with РМ, Development Team and CEO;
- Communication with stackholders to analyze, manage and document their requirements and needs;
- Work with Jira;
- Participate in project planning;
- Technical backlog preparation with developers, management of the issues lifecycle, taking part in iteration planning and leading the elaboration of tasks.

We offer:
- Competitive compensation depending on skills and experience level;
- Ability to learn new technological stacks, which help you to grow professionally and advance your career;
- Friendly atmosphere;
- Corporate English classes;
- Various teambuilding and events;
- Flexible schedule depending on project needs;
- 15 working days of vacation;
- 10 working days per year are allowed to be no show days for personal reasons.

Про компанію Wellnessliving(Kharkiv)
We are a growing team of bright, ambitious individuals who are seeking like-minded candidates who can help us take our brand to the next level! We are looking for someone who can think outside of the box and isn’t afraid to push the envelope.
About our application: WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the solution include online booking, payments, class scheduling and marketing management. It features online booking which allows students to book classes online in available time slots. With automated reminders, users can send email and text reminders to students so that they are aware of their class time. There is also an online store, which enables users to list their courses on business websites. This functionality allows students to register for courses and make online payments for class fees and merchandise.
Business gets a straightforward campaign management which enables businesses to send automated email and text campaign messages for targeting customer acquisition and retention. It also offers a mobile application for Android and iOS devices.
WellnessLiving offers services on a monthly subscription basis that includes support via email, phone and through online demo videos and knowledge base.

Сайт компанії:
https://www.wellnessliving.com/

Сторінка компанії на DOU:
https://jobs.dou.ua/companies/wellnessliving/